IFS
IFS
IFS аэроғарыш және қорғаныс, құрылыс және инженерия, энергетика және коммуналдық қызметтер, өндіріс, қызмет көрсету, ресурстар және телекоммуникациялар сияқты салаларда жұмыс істейтін ұйымдарға арналған корпоративтік бағдарламалық жасақтама әзірлейді. Оның өнімдер портфеліне кәсіпорын активтерін басқару, далалық қызмет көрсетуді басқару, кәсіпорын ресурстарын жоспарлау және IFS.ai мүмкіндіктері кіреді. Компания IFS Cloud арқылы осы құралдарды біріктіріп, бизнеске активтердің өмірлік циклдерін басқаруға, қызмет көрсету операцияларын үйлестіруге, клиенттермен өзара әрекеттесуге және операциялық деректерді неғұрлым негізделген шешімдер қабылдауды қолдауға пайдалануға көмектеседі.

Credit Control Specialist – Canada Remote

Manage customer portfolios, cash collections, payment disputes, and collection forecasts for IFS in a remote Canadian role. Work closely with finance and operational teams to improve payment outcomes.

Сипаттама

  • Own a portfolio of customer accounts and manage collections from invoice due date through resolution
  • Contact customers by email and phone to address overdue invoices
  • Record, monitor, and follow up on promised payments, including missed commitments
  • Escalate delinquent accounts in line with defined procedures and deadlines
  • Investigate, record, and resolve invoice and payment disputes
  • Work with Billing, Sales, Credit, and Operations to address the causes of delayed payment
  • Maintain accurate records of disputes, agreements, and resolutions in financial systems
  • Produce and update weekly forecasts for expected cash collections
  • Keep account notes, reason codes, and collection statuses current
  • Provide regional accounts receivable reviews with analysis of risks, obstacles, and expected payment timing
  • Discuss payment status and expectations directly with customers
  • Coordinate customer actions, escalations, and follow-up steps with internal stakeholders
  • Assist with authorized actions such as applying interest or suspending services
  • Adhere to global collections procedures, service-level agreements, documentation standards, and internal controls
  • Support continuous improvement work across the Collections function

Талаптар

  • At least three years of experience in accounts receivable, cash collections, or a related finance position
  • Demonstrated ability to manage a customer portfolio independently
  • Familiarity with ERP-based accounts receivable systems and structured collections procedures
  • Solid understanding of accounts receivable and cash collection practices
  • Ability to assess payment behavior and prioritize collection activity
  • Highly organized, detail-oriented, and consistent in following through
  • Strong written and verbal communication skills
  • Ability to collaborate effectively across functions in a fast-moving environment
  • Experience in a global, multi-entity, or B2B setting is preferred
  • Familiarity with dispute-heavy or project-based billing environments is preferred
  • Comfort using reporting tools, dashboards, or workflows supported by automation is preferred

Артықшылықтар

  • Remote work opportunities
  • Hybrid work opportunities
  • Flexible working arrangements
  • An inclusive workplace environment
  • Opportunities to connect with colleagues, exchange ideas, and build professional relationships
  • A commitment to sustainability
  • The opportunity to work in a global and diverse environment

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