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Electrolux Group
Electrolux Group
Comerț cu amănuntulIndustria prelucrătoare
Electrolux Group este o companie multinațională suedeză care produce și distribuie electrocasnice, deservind piețe din Europa, America de Nord, America Latină și Asia. Produsele sale sunt concepute pentru durabilitate, eficiență, economisirea energiei și un stil de viață cotidian mai sustenabil. Compania își combină expertiza în domeniul electrocasnicelor cu automatizarea și transformarea digitală, creând oportunități pentru persoanele care apreciază inovația, asumarea responsabilității și răspunderea pentru rezultate. Electrolux Group promovează, de asemenea, diversitatea și incluziunea în mediul său de lucru multicultural, oferind oportunități de carieră în mai multe regiuni și domenii funcționale.
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Locurile de muncă ale companiei

Collection Specialist, UK Accounts — Electrolux Group, Kraków Hybrid

Manage overdue UK customer accounts for Electrolux Group in a Kraków-based hybrid role. Support credit operations, reporting, and customer relationships.

PLPoloniaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăGeneralSpecialist colecții

Descriere

  • Manage collections for the assigned entity by contacting customers about overdue accounts and identifying reasons for non-payment.
  • Provide a high standard of customer service.
  • Track customer accounts and pursue overdue balances.
  • Review customer accounts and payment histories.
  • Help resolve unidentified or unclear payments.
  • Produce scheduled and ad hoc reports.
  • Create and maintain process documentation.
  • Assist Credit Analysts when required.
  • Build and sustain professional relationships with Business Units, Sales, key stakeholders, and customers.
  • Support Electrolux Group and Sector objectives, including Sales, DSO, EBIT, and NOWC.

Cerințe

  • University degree in Finance, Accounting, or a related field.
  • Previous experience in collections.
  • Knowledge of credit management processes is advantageous.
  • Solid understanding of accounting policies, principles, activities, and processes, along with awareness of internal and external business environments.
  • Advanced English proficiency at C1 level, both spoken and written.
  • Excellent verbal and written communication skills, including the ability to handle sensitive and confidential information.
  • Working knowledge of Microsoft Office and advanced Excel skills.
  • SAP experience is useful but not required.
  • Proven ability to review and interpret financial reports and data.
  • Strong customer service skills with a proactive, results-oriented approach.
  • Ability to manage multiple tasks under pressure.
  • Detail-oriented mindset with a focus on continuous process improvement.
  • Availability to work from 9:30–17:30 Monday through Thursday and 8:40–16:40 on Friday.

Beneficii

  • Hybrid working arrangement with five work-from-home days each month.
  • Medical insurance.
  • Cafeteria platform funding for Multisport membership or vouchers.
  • Broad learning opportunities and a flexible career path.
  • Discounts on Electrolux award-winning products.
  • Discounted meals in the company canteen.
  • Worksmile Cafeteria Platform funding for Multisport membership and/or vouchers.
  • Ongoing investment in employee development.

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