Bank of America este o instituție financiară globală care activează în domeniile serviciilor bancare, finanțelor și tehnologiei financiare. Serviciile sale includ servicii bancare personale, sprijin pentru întreprinderile mici, administrarea averilor, servicii de investiții și acces la piețele de capital pentru persoane fizice, companii și instituții. Compania se concentrează, de asemenea, pe creșterea responsabilă prin finanțare sustenabilă, inițiative pentru diversitate și programe de dezvoltare comunitară.
Bilingual Relationship Banker – Bank of America, Framingham
Serve Bank of America clients at Greater Framingham-area financial centers by handling transactions, discussing financial priorities, and connecting customers with banking solutions.
Descriere
- Welcome clients in the lobby and guide them through mobile, online, and ATM banking services
- Process client cash transactions accurately and efficiently
- Discuss clients’ financial goals and life priorities in detail
- Recommend solutions aligned with clients’ financial needs
- Support the bank’s risk culture and operational excellence standards
- Develop client relationships to address their banking needs
- Apply established procedures while complying with applicable laws and regulations
- Expand banking expertise by collaborating with specialists in small business, lending, and investments
- Coordinate financial center traffic, appointments, and outbound calls
- Deliver a strong client experience
- Oversee cash-handling responsibilities
Cerințe
- Professional fluency in Spanish or Portuguese is required
- High school diploma, GED, secondary school qualification, or equivalent
- Self-motivated and results-focused with an enthusiastic approach and strong work ethic
- Able to collaborate effectively and build professional relationships
- Confident and effective communicator
- Able to learn and adjust to new information and technology platforms
- Capable of teaching clients to use ATM, online banking, and mobile banking self-service tools
- Strong critical-thinking and problem-solving abilities
- Able to follow established procedures, guidelines, laws, and regulations
- Skilled at managing time and workload efficiently
- Available to work weekends or extended hours when required
- Financial services experience and knowledge of financial products and solutions preferred
- At least one year of successful sales experience in a salary-plus-incentive role with individual sales targets preferred
- At least six months of cash-handling experience preferred
- Bachelor’s degree or business-related associate degree preferred
Beneficii
- Comprehensive benefits package
- Paid time off
- Employee resources and support
- Base salary compensation
- Full-time schedule of 40 hours per week