Allstate
Allstate
Allstate oferă produse de asigurare și protecție pentru locuințe, automobile, dispozitive și identitate. Activitatea sa se concentrează pe sprijinirea clienților în gestionarea riscurilor, protejarea situației lor financiare și gestionarea evenimentelor neprevăzute cu mai multă încredere. Compania evidențiază, de asemenea, implicarea în comunitate și sustenabilitatea ca parte a abordării sale mai ample de a-și servi clienții și de a contribui la un impact social pozitiv.

Associate Manager, Attorney-Represented Bodily Injury Claims

Lead National General’s team of adjusters handling attorney-represented bodily injury claims across West Coast operations. Coach staff and oversee complex settlements, arbitrations, vendors, and customer escalations.

Descriere

  • Lead and grow a team managing complex bodily injury claims represented by attorneys.
  • Set strategies that support strong employee performance and consistent, expert claim handling.
  • Track team staffing and workloads.
  • Coach and mentor employees.
  • Take part in performance management and employee reviews.
  • Resolve escalated customer situations.
  • Help set unit goals and build a collaborative, high-performing team culture.
  • Manage attorney-represented bodily injury adjusters supporting West Coast claims operations.
  • Contribute subject matter expertise to special projects.
  • Oversee vendor performance.
  • Guide responses to highly complex arbitration contentions.
  • Oversee negotiations for highly complex claim settlements.
  • Resolve highly complex customer conflicts and issues.
  • Review unit reports and help meet business unit objectives.
  • Set, analyze, and track measures for the department, section, or unit.
  • Assess employee work and customer interactions through ride-alongs, sit-alongs, and file reviews.
  • Supervise employees.

Cerințe

  • A bodily injury claims professional with experience and readiness to progress into leadership.
  • Experience managing complex bodily injury claims represented by attorneys.
  • Expertise in claims, including operations and processing.
  • Ability to coach and mentor colleagues.
  • Conflict management skills.
  • Experience supervising employees and managing teams.
  • Leadership and negotiation skills.
  • Availability during Pacific Time Zone business hours.
  • Authorization to work in the United States.
  • A dedicated, private home workspace without distractions.
  • Reliable internet with at least 50 Mbps download and 5 Mbps upload speeds.
  • Ability to oversee highly complex arbitration contentions and claim settlements.

Beneficii

  • Technology package that includes a laptop, monitors, headset, keyboard, and mouse.
  • Monthly reimbursement toward internet costs.
  • Work-from-home arrangement.
  • Equal employment opportunity protections.
  • Reasonable assistance or accommodations during the application process.

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