Allstate
Allstate
„Allstate“ teikia draudimo ir apsaugos produktus, skirtus būstui, automobiliams, įrenginiams ir tapatybės apsaugai. Įmonės veiklos centre – padėti klientams valdyti riziką, apsaugoti savo finansus ir drąsiau susidoroti su netikėtais įvykiais. Įmonė taip pat pabrėžia dalyvavimą bendruomenės veikloje ir darnų vystymąsi kaip platesnio požiūrio į klientų aptarnavimą ir teigiamo socialinio poveikio kūrimą dalį.

Associate Manager, Attorney-Represented Bodily Injury Claims

Lead National General’s team of adjusters handling attorney-represented bodily injury claims across West Coast operations. Coach staff and oversee complex settlements, arbitrations, vendors, and customer escalations.

Aprašymas

  • Lead and grow a team managing complex bodily injury claims represented by attorneys.
  • Set strategies that support strong employee performance and consistent, expert claim handling.
  • Track team staffing and workloads.
  • Coach and mentor employees.
  • Take part in performance management and employee reviews.
  • Resolve escalated customer situations.
  • Help set unit goals and build a collaborative, high-performing team culture.
  • Manage attorney-represented bodily injury adjusters supporting West Coast claims operations.
  • Contribute subject matter expertise to special projects.
  • Oversee vendor performance.
  • Guide responses to highly complex arbitration contentions.
  • Oversee negotiations for highly complex claim settlements.
  • Resolve highly complex customer conflicts and issues.
  • Review unit reports and help meet business unit objectives.
  • Set, analyze, and track measures for the department, section, or unit.
  • Assess employee work and customer interactions through ride-alongs, sit-alongs, and file reviews.
  • Supervise employees.

Reikalavimai

  • A bodily injury claims professional with experience and readiness to progress into leadership.
  • Experience managing complex bodily injury claims represented by attorneys.
  • Expertise in claims, including operations and processing.
  • Ability to coach and mentor colleagues.
  • Conflict management skills.
  • Experience supervising employees and managing teams.
  • Leadership and negotiation skills.
  • Availability during Pacific Time Zone business hours.
  • Authorization to work in the United States.
  • A dedicated, private home workspace without distractions.
  • Reliable internet with at least 50 Mbps download and 5 Mbps upload speeds.
  • Ability to oversee highly complex arbitration contentions and claim settlements.

Privalumai

  • Technology package that includes a laptop, monitors, headset, keyboard, and mouse.
  • Monthly reimbursement toward internet costs.
  • Work-from-home arrangement.
  • Equal employment opportunity protections.
  • Reasonable assistance or accommodations during the application process.

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