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myPOS
myPOS
201 – 500 Angajați
B2BComerț electronicFintech
myPOS este o companie europeană de tehnologie financiară care oferă comercianților soluții integrate de plată pentru comerțul în locații fizice și online. Oferta sa include dispozitive pentru puncte de vânzare, terminale mobile și virtuale, servicii de plată online, decontare instantanee, conturi de monedă electronică pentru comercianți și carduri Business Visa conectate. Compania activează în domeniile fintech, B2B și comerț electronic, sprijinind afacerile cu instrumente concepute pentru a simplifica acceptarea plăților și accesul la fonduri. Echipa sa în creștere lucrează în sectorul plăților, unde myPOS continuă să dezvolte soluții pentru comercianții moderni.
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Locurile de muncă ale companiei

Account Manager, Toporder by myPOS

Manage customer onboarding and account growth for Toporder, myPOS’s merchant digitization platform. Handle renewals, upselling, contracts, CRM records, and retention metrics.

FRFranța
45.000 € / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: francezăManager de conturiVânzări

Descriere

  • Manage and renew existing customer contracts.
  • Secure upcoming renewals and reduce churn across the customer portfolio.
  • Upsell myPOS payment terminals and cross-sell products to existing customers.
  • Grow myPOS product attachment and annual recurring revenue per account.
  • Onboard new customers.
  • Guide customers after initial adoption and support successful implementation.
  • Identify and resolve customer issues.
  • Address early customer concerns and encourage positive reviews and referrals.
  • Oversee administrative and contract processes, including payment terminal agreements.
  • Maintain CRM records and track accounts, follow-ups, and missing documents.
  • Track and report retention, product attachment, and annual recurring revenue metrics.
  • Share customer insights with Product and Marketing.

Cerințe

  • Experience in account management or customer success; SaaS, fintech, or payments experience is an advantage.
  • Experience managing a customer portfolio.
  • A results-focused, customer-centered approach.
  • Strong organization and administrative discipline, including contract management and CRM upkeep.

Beneficii

  • Swile meal voucher card.
  • SwissLife health insurance.
  • 60% reimbursement of the TCL public transport pass.
  • Transport allowance for employees who do not use public transportation.
  • €400 holiday bonus.
  • Employee savings plan of up to €900, based on objectives and customer satisfaction.
  • Employee referral bonus.
  • Two team seminars each year to build connections and strengthen cohesion.
  • A dynamic and rewarding work environment.
  • Engaging projects and the opportunity to contribute to the company’s commercial growth.

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