myPOS
myPOS
201 – 500 Darbinieki
B2BElektroniskā komercijaFintech
myPOS ir Eiropas finanšu tehnoloģiju uzņēmums, kas tirgotājiem nodrošina integrētu maksājumu tehnoloģiju klātienes un tiešsaistes tirdzniecībai. Tā piedāvājumā ietilpst tirdzniecības vietu ierīces, mobilie un virtuālie termināļi, tiešsaistes maksājumu pakalpojumi, tūlītēja norēķināšanās, tirgotāju elektroniskās naudas konti un savienotas Business Visa kartes. Uzņēmums darbojas finanšu tehnoloģiju, B2B un e-komercijas jomā, nodrošinot uzņēmumiem rīkus, kas palīdz vienkāršot maksājumu pieņemšanu un piekļuvi līdzekļiem. Augošā komanda strādā maksājumu nozarē, kurā myPOS turpina izstrādāt risinājumus mūsdienu tirgotājiem.

Account Manager, Toporder by myPOS

Manage customer onboarding and account growth for Toporder, myPOS’s merchant digitization platform. Handle renewals, upselling, contracts, CRM records, and retention metrics.

Apraksts

  • Manage and renew existing customer contracts.
  • Secure upcoming renewals and reduce churn across the customer portfolio.
  • Upsell myPOS payment terminals and cross-sell products to existing customers.
  • Grow myPOS product attachment and annual recurring revenue per account.
  • Onboard new customers.
  • Guide customers after initial adoption and support successful implementation.
  • Identify and resolve customer issues.
  • Address early customer concerns and encourage positive reviews and referrals.
  • Oversee administrative and contract processes, including payment terminal agreements.
  • Maintain CRM records and track accounts, follow-ups, and missing documents.
  • Track and report retention, product attachment, and annual recurring revenue metrics.
  • Share customer insights with Product and Marketing.

Prasības

  • Experience in account management or customer success; SaaS, fintech, or payments experience is an advantage.
  • Experience managing a customer portfolio.
  • A results-focused, customer-centered approach.
  • Strong organization and administrative discipline, including contract management and CRM upkeep.

Priekšrocības

  • Swile meal voucher card.
  • SwissLife health insurance.
  • 60% reimbursement of the TCL public transport pass.
  • Transport allowance for employees who do not use public transportation.
  • €400 holiday bonus.
  • Employee savings plan of up to €900, based on objectives and customer satisfaction.
  • Employee referral bonus.
  • Two team seminars each year to build connections and strengthen cohesion.
  • A dynamic and rewarding work environment.
  • Engaging projects and the opportunity to contribute to the company’s commercial growth.

Saistītās vakances

SAVENCIA

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