myPOS
myPOS
201 – 500 Darbuotojai
B2BElektroninė prekybaFintech
myPOS yra Europos finansinių technologijų įmonė, teikianti prekybininkams integruotą mokėjimų technologiją fizinei ir internetinei prekybai. Jos sprendimai apima prekybos vietų įrenginius, mobiliuosius ir virtualiuosius terminalus, mokėjimų internetu paslaugas, momentinį atsiskaitymą, prekybininkų elektroninių pinigų sąskaitas ir susietas „Business Visa“ korteles. Įmonė veikia finansinių technologijų, B2B ir elektroninės prekybos srityse, padėdama verslams naudotis įrankiais, kurie supaprastina mokėjimų priėmimą ir prieigą prie lėšų. Auganti komanda dirba mokėjimų sektoriuje, kuriame myPOS toliau kuria sprendimus šiuolaikiniams prekybininkams.

Account Manager, Toporder by myPOS

Manage customer onboarding and account growth for Toporder, myPOS’s merchant digitization platform. Handle renewals, upselling, contracts, CRM records, and retention metrics.

Aprašymas

  • Manage and renew existing customer contracts.
  • Secure upcoming renewals and reduce churn across the customer portfolio.
  • Upsell myPOS payment terminals and cross-sell products to existing customers.
  • Grow myPOS product attachment and annual recurring revenue per account.
  • Onboard new customers.
  • Guide customers after initial adoption and support successful implementation.
  • Identify and resolve customer issues.
  • Address early customer concerns and encourage positive reviews and referrals.
  • Oversee administrative and contract processes, including payment terminal agreements.
  • Maintain CRM records and track accounts, follow-ups, and missing documents.
  • Track and report retention, product attachment, and annual recurring revenue metrics.
  • Share customer insights with Product and Marketing.

Reikalavimai

  • Experience in account management or customer success; SaaS, fintech, or payments experience is an advantage.
  • Experience managing a customer portfolio.
  • A results-focused, customer-centered approach.
  • Strong organization and administrative discipline, including contract management and CRM upkeep.

Privalumai

  • Swile meal voucher card.
  • SwissLife health insurance.
  • 60% reimbursement of the TCL public transport pass.
  • Transport allowance for employees who do not use public transportation.
  • €400 holiday bonus.
  • Employee savings plan of up to €900, based on objectives and customer satisfaction.
  • Employee referral bonus.
  • Two team seminars each year to build connections and strengthen cohesion.
  • A dynamic and rewarding work environment.
  • Engaging projects and the opportunity to contribute to the company’s commercial growth.

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