myPOS
myPOS
201 – 500 Xodimlar
B2BElektron tijoratFintex
myPOS oflayn va onlayn savdo bilan shug‘ullanuvchi tadbirkorlarga integratsiyalashgan to‘lov texnologiyalarini taqdim etuvchi Yevropa fintech kompaniyasidir. Uning yechimlari qatoriga savdo nuqtasi qurilmalari, mobil va virtual terminallar, onlayn to‘lov xizmatlari, mablag‘larni zudlik bilan o‘tkazish, tadbirkorlar uchun elektron pul hisobvaraqlari hamda ulangan Business Visa kartalari kiradi. Kompaniya fintech, B2B va elektron tijorat sohalarida faoliyat yuritib, bizneslarga to‘lovlarni qabul qilish va mablag‘lardan foydalanishni soddalashtirishga mo‘ljallangan vositalarni taklif etadi. O‘sib borayotgan jamoasi to‘lovlar sohasida ishlaydi, myPOS esa zamonaviy tadbirkorlar uchun yechimlarni rivojlantirishda davom etmoqda.

Account Manager, Toporder by myPOS

Manage customer onboarding and account growth for Toporder, myPOS’s merchant digitization platform. Handle renewals, upselling, contracts, CRM records, and retention metrics.

Tavsif

  • Manage and renew existing customer contracts.
  • Secure upcoming renewals and reduce churn across the customer portfolio.
  • Upsell myPOS payment terminals and cross-sell products to existing customers.
  • Grow myPOS product attachment and annual recurring revenue per account.
  • Onboard new customers.
  • Guide customers after initial adoption and support successful implementation.
  • Identify and resolve customer issues.
  • Address early customer concerns and encourage positive reviews and referrals.
  • Oversee administrative and contract processes, including payment terminal agreements.
  • Maintain CRM records and track accounts, follow-ups, and missing documents.
  • Track and report retention, product attachment, and annual recurring revenue metrics.
  • Share customer insights with Product and Marketing.

Talablar

  • Experience in account management or customer success; SaaS, fintech, or payments experience is an advantage.
  • Experience managing a customer portfolio.
  • A results-focused, customer-centered approach.
  • Strong organization and administrative discipline, including contract management and CRM upkeep.

Imtiyozlar

  • Swile meal voucher card.
  • SwissLife health insurance.
  • 60% reimbursement of the TCL public transport pass.
  • Transport allowance for employees who do not use public transportation.
  • €400 holiday bonus.
  • Employee savings plan of up to €900, based on objectives and customer satisfaction.
  • Employee referral bonus.
  • Two team seminars each year to build connections and strengthen cohesion.
  • A dynamic and rewarding work environment.
  • Engaging projects and the opportunity to contribute to the company’s commercial growth.

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