myPOS
myPOS
201 – 500 कर्मचारी
B2Bई-कॉमर्सफिनटेक
myPOS एक यूरोपीय फिनटेक कंपनी है, जो आमने-सामने और ऑनलाइन वाणिज्य के लिए एकीकृत भुगतान तकनीक के साथ व्यापारियों की सेवा करती है। इसकी सेवाओं में पॉइंट-ऑफ-सेल उपकरण, मोबाइल और वर्चुअल टर्मिनल, ऑनलाइन भुगतान सेवाएँ, तत्काल निपटान, व्यापारियों के लिए ई-मनी खाते और कनेक्टेड Business Visa कार्ड शामिल हैं। कंपनी फिनटेक, B2B और ई-कॉमर्स क्षेत्रों में काम करती है और ऐसे उपकरणों के माध्यम से व्यवसायों का समर्थन करती है, जिन्हें भुगतान स्वीकार करना और धन तक पहुँच आसान बनाने के लिए बनाया गया है। इसकी बढ़ती टीम भुगतान क्षेत्र में काम करती है, जहाँ myPOS आधुनिक व्यापारियों के लिए समाधान विकसित करना जारी रखती है।

Account Manager, Toporder by myPOS

Manage customer onboarding and account growth for Toporder, myPOS’s merchant digitization platform. Handle renewals, upselling, contracts, CRM records, and retention metrics.

विवरण

  • Manage and renew existing customer contracts.
  • Secure upcoming renewals and reduce churn across the customer portfolio.
  • Upsell myPOS payment terminals and cross-sell products to existing customers.
  • Grow myPOS product attachment and annual recurring revenue per account.
  • Onboard new customers.
  • Guide customers after initial adoption and support successful implementation.
  • Identify and resolve customer issues.
  • Address early customer concerns and encourage positive reviews and referrals.
  • Oversee administrative and contract processes, including payment terminal agreements.
  • Maintain CRM records and track accounts, follow-ups, and missing documents.
  • Track and report retention, product attachment, and annual recurring revenue metrics.
  • Share customer insights with Product and Marketing.

आवश्यकताएँ

  • Experience in account management or customer success; SaaS, fintech, or payments experience is an advantage.
  • Experience managing a customer portfolio.
  • A results-focused, customer-centered approach.
  • Strong organization and administrative discipline, including contract management and CRM upkeep.

लाभ

  • Swile meal voucher card.
  • SwissLife health insurance.
  • 60% reimbursement of the TCL public transport pass.
  • Transport allowance for employees who do not use public transportation.
  • €400 holiday bonus.
  • Employee savings plan of up to €900, based on objectives and customer satisfaction.
  • Employee referral bonus.
  • Two team seminars each year to build connections and strengthen cohesion.
  • A dynamic and rewarding work environment.
  • Engaging projects and the opportunity to contribute to the company’s commercial growth.

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