Caixa Mágica Software

51 – 200 Darbinieki

Caixa Mágica Software izstrādā pielāgotus IT risinājumus, galveno uzmanību pievēršot atvērtā pirmkoda tehnoloģijām un uz cilvēku orientētai programmatūrai. Uzņēmuma darbība aptver programmatūras izstrādi, UX/UI dizainu, pētniecību un izstrādi, kā arī mākslīgo intelektu, atbalstot projektus mobilo ierīču, darbvirsmas, tīmekļa un automobiļu vidē. Ar vairāk nekā divu desmitgažu pieredzi uzņēmums nodrošina arī nearshore personāla atlases pakalpojumus, savienojot uzņēmumus ar Eiropas tehnoloģiju profesionāļiem. Tā kompetence kalpo konsultāciju, loģistikas un ražošanas nozares organizācijām.

Vakances uzņēmumā

Senior Application Support Engineer

Support critical banking applications for Caixa Mágica Software, keeping production systems stable, observable and available. Resolve incidents and manage deployments in line with ITIL and DevOps practices.

pirms 2 nedēļām

Portugāle Hibrīdi Pilna slodze Vidējais līmenis Vecākais speciālists Nepieciešamā Valoda: angļu Lietotņu atbalsts Vispārīgi

Ansible Grafana Java Jenkins Kubernetes Linux Mākonis MS SQL Server OpenShift Postgres Prometheus SQL Terraform

Apraksts

Monitor production applications and maintain their availability and performance.
Take part in incident response, including Situation Rooms, root cause analysis and problem resolution.
Apply ITIL governance standards and meet service level commitments.
Run deployments, releases and change requests under established ITIL and DevOps processes.
Identify, investigate and resolve technical issues affecting business operations.
Join on-call rotations to support critical applications in 24/7 production environments.
Coordinate with Development teams to troubleshoot issues and implement corrective actions.
Work with Scrum teams to design, deploy and improve application platforms.
Deliver upgrades, patches and new features while limiting user impact.
Keep technical documentation, operational procedures and troubleshooting guides up to date.
Share knowledge and good practices across global support teams.
Implement and improve monitoring and observability solutions for production platforms.
Encourage observability practices that help detect and resolve application issues early.

Prasības

Bring more than six years of experience in application support and production services.
Know production support processes, monitoring, observability and incident management.
Have experience with ITIL and DevOps methods.
Be available to join on-call support rotations.
Have supported critical business applications in enterprise settings.
Prioritize service quality, system stability, performance and continuous improvement.
Have experience with Red Hat JBoss EAP application servers and Java troubleshooting, including heap and thread dump analysis and performance tuning.
Have experience with OpenShift, Kubernetes and cloud platforms.
Have experience integrating API gateways such as Axway or Apigee.
Have experience with RHEL Linux.
Have experience with Dynatrace, Grafana, Prometheus, Jaeger and the ELK Stack for monitoring and observability.
Have experience with CI/CD platforms including GitLab, Jenkins, ArgoCD and Nexus Sonatype.
Have experience automating infrastructure with Ansible and/or Terraform.
Have experience with relational databases, including Microsoft SQL Server and PostgreSQL.
Have experience with ITIL practices, incident management and change management.
Be fluent in English.

Priekšrocības

Permanent employment on a long-term project.
Technical equipment, a SIM card and a personal smartphone.
Health and life insurance.
Social events and team-building activities.
Opportunities to grow and be rewarded for your contribution.
Training in the latest technologies.
Coffee, fruit, snacks and a warm welcome at the office.
Support from a dynamic, young team.

Saistītās vakances

H1B vīzas sponsors Konsultācijas Loģistika Mārketings

Portugāle Hibrīdi Pilna slodze Vidējais līmenis Vecākais speciālists Nepieciešamā Valoda: angļu Nepieciešamā Valoda: portugāļu Tehniķis Vispārīgi

Veiksiet Diebold Nixdorf banku un mazumtirdzniecības aprīkojuma apkopi un remontu Lisabonā. Darbs ietver izbraukumus pie klientiem, uzstādīšanu, bojājumu diagnostiku, klientu atbalstu, testēšanu un apkopes pārskatu sagatavošanu.

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