R
RUX Software
RUX Software izstrādā biznesa lietojumprogrammas, kuru pamatā ir Microsoft Dynamics 365 Business Central un kas palīdz uzņēmumiem pārvaldīt aktīvus, aprīkojuma nomu, krājumus un darbu objektos. Nozarei paredzētā programmatūra un integrācijas, tostarp telemātika, atbalsta būvniecības, naftas atradņu pakalpojumu, vides pakalpojumu un citu lauka pakalpojumu nozaru organizācijas. Kā Microsoft biznesa lietojumprogrammu risinājumu partneris RUX Software koncentrējas uz mērogojamu un visaptverošu darbības pārskatāmību uzņēmumiem, kas pārvalda vairākas atrašanās vietas un sarežģītas darbplūsmas.

Customer Success Manager — Canada Remote

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Improve customer value realization while reducing churn and identifying growth opportunities.

Apraksts

  • Ensure customers achieve agreed success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they become issues
  • Own renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented customer success plans
  • Find expansion opportunities across seats, modules, and usage
  • Collaborate with Sales on upsell execution
  • Present additional use cases that increase customer value

Prasības

  • Relevant experience and proven ability to perform at the scope and level of this role
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX’s customer industries is advantageous where relevant

Priekšrocības

  • Remote work opportunity available in Canada or the United States
  • Equal opportunity workplace
  • Respectful workplace committed to treating employees with dignity

Saistītās vakances

Inkster GmbH

Marketing Manager, Hybrid in Hamburg

Inkster GmbH

Lead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.

Atvērt
Salonkee

Salonkee Sales Representative (Career Changer) – Hannover

Salonkee

Grow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.

Atvērt
Red Hat

Consulting Cloud Architect, OpenShift

Red Hat

Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.

Atvērt