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RUX Software
RUX Software Microsoft Dynamics 365 Business Central asosida yaratilgan biznes ilovalarini ishlab chiqib, kompaniyalarga aktivlar, uskunalarni ijaraga berish, inventar va dala operatsiyalarini boshqarishda yordam beradi. Uning telematikani ham o‘z ichiga olgan sohaga yo‘naltirilgan dasturiy ta’minoti va integratsiyalari qurilish, neft konlariga xizmat ko‘rsatish, atrof-muhit xizmatlari hamda dala xizmatlarining boshqa tarmoqlaridagi tashkilotlarni qo‘llab-quvvatlaydi. Business Applications yo‘nalishida Microsoft Solutions Partner bo‘lgan RUX Software bir nechta manzil va murakkab ish jarayonlarini boshqaradigan korxonalar uchun kengaytiriladigan, operatsiyalarni boshidan oxirigacha ko‘rish imkonini beruvchi yechimlarga e’tibor qaratadi.

Customer Success Manager — Canada Remote

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Improve customer value realization while reducing churn and identifying growth opportunities.

Tavsif

  • Ensure customers achieve agreed success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they become issues
  • Own renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented customer success plans
  • Find expansion opportunities across seats, modules, and usage
  • Collaborate with Sales on upsell execution
  • Present additional use cases that increase customer value

Talablar

  • Relevant experience and proven ability to perform at the scope and level of this role
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX’s customer industries is advantageous where relevant

Imtiyozlar

  • Remote work opportunity available in Canada or the United States
  • Equal opportunity workplace
  • Respectful workplace committed to treating employees with dignity

O‘xshash ish o‘rinlari

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