Lead Business Analyst – Sustainable Digital Products
SGS
Lead discovery and delivery preparation for SGS and bluesign sustainable digital products. Turn complex business needs into clear, testable product work.
Atvērt
AMSURG partners with physician groups and health systems to develop and manage ambulatory surgery centers across the United States. Its work spans center operations and anesthesia services, supporting same-day procedures in specialties including gastrointestinal care, ophthalmology, and orthopedics. The company’s model combines operational management with physician collaboration to deliver outpatient surgical care and a coordinated patient experience.
AMSURG Remote Director of Operations, Ambulatory Surgery Centers
Lead operations, governance, growth, and financial performance for AMSURG ambulatory surgery centers. Manage physician partnerships, boards, staffing, budgets, and revenue cycle across assigned centers.
Apraksts
- Build effective local partnerships with physician leaders.
- Lead governance and operations for ambulatory surgery centers (ASCs).
- Improve operations to support growth across multiple sites and markets.
- Oversee approximately $50 million to $100 million in revenue across typically 6 to 15 ASCs.
- Develop leadership pipelines and regional growth plans.
- Manage ASC profit and loss with Center Administrators and physician partners.
- Carry out center strategy with support from the VP of Operations.
- Identify service-line and organic growth opportunities.
- Put corporate initiatives into practice at assigned ASCs.
- Work with marketing, business development, physician and practice recruiting, communications, and fellow Directors of Operations to increase volume.
- Develop plans to increase case volume, lower expenses, and improve patient experience and outcomes.
- Manage relationships with health system partners and provider equity groups.
- Prepare for and lead ASC board meetings, and potentially serve on joint-venture boards or as board chair.
- Oversee ASC initiatives and daily operations.
- Coach and train Center Administrators, and coordinate onboarding and learning and development programs.
- Coordinate with clinical and revenue cycle management teams to improve performance and revenue cycle KPIs.
- Build relationships with ASCs and physicians, and make quarterly site visits when business needs require.
- Create staffing models and monitor full-time equivalent utilization.
- Provide backup for ASC administrative work, including payroll and payables.
- Partner with corporate teams on IT, HIPAA, audits, human resources, training, policies, quality, revenue cycle, and procurement.
- Identify best practices and encourage adoption of new opportunities.
- Address legal issues with the VP of Operations and legal department.
- Develop and carry out action plans for individual ASCs.
- Support physician recruitment and retention for business and market development.
- Connect ASCs with AMSURG resources and manage issues through resolution.
- Set quarterly board agendas, lead meetings, record minutes, and follow up on action items.
- Oversee quality, efficiency, staffing, policies, risk management, regulatory compliance, patient experience, IT, security, and financial management.
- Manage and report ASC financial results, budgets, forecasts, capital requests, volume goals, and EBITDA targets.
- Oversee revenue cycle management to meet accounts receivable benchmarks and maintain efficient cash flow.
Prasības
- Bachelor’s degree in healthcare administration or a related field, or an equivalent combination of education and work experience.
- At least 5 to 7 years of healthcare management experience.
- Experience managing at least $40 million in revenue is preferred.
- Experience negotiating contracts and working with managed care models in a complex organization.
- Experience in a multistate healthcare system is preferred.
- At least 3 years of experience managing healthcare operations staff.
- Knowledge of outpatient or physician specialty service operations is preferred.
- Clinical or revenue cycle management experience is preferred.
- Ability to travel up to 60% of the time, with typical travel of 40% to 60%.
- Strong customer service, interpersonal, leadership, management, organizational, verbal and written communication, judgment, and decision-making skills.
- Understanding of healthcare trends and how they relate to ambulatory care.
- Ability to manage multiple projects on tight deadlines with close attention to detail.
- Ability to present to senior management, boards, community groups, physicians, and staff.
- Self-motivated and able to work without direct supervision.
- Ability to integrate and coordinate diverse functions.
- Ability to understand, influence, and work in partnership with others.
- Ability to resolve problems quickly and effectively.
- Able to sit or stand for extended periods, use a computer and other office equipment, and communicate clearly in person or by phone.
- Able to walk, bend, reach, and lift occasionally.
Priekšrocības
- Full-time position.
- Remote work arrangement.
- Travel reimbursement is not specified.
- Reasonable accommodations may be provided to enable people with disabilities to perform the essential functions.
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