SGS ir globāls testēšanas, inspekciju un sertifikācijas (TIC) uzņēmums, kas palīdz organizācijām dažādās nozarēs pārbaudīt kvalitāti, stiprināt uzticamību un pārvaldīt riskus. Tā pakalpojumi ietver uzņēmējdarbības kvalitātes nodrošināšanu, savienojamību un produktus, digitālo uzticēšanos, veselību un uzturu, kā arī rūpnieciskos un vides risinājumus. SGS atbalsta arī ilgtspējas iniciatīvas, piedāvājot klimata rīcības pakalpojumus un IMPACT NOW ESG pakalpojumu portfeli. Uzņēmums darbojas visā pasaulē, un tā vēsture aizsākās 1878. gadā; tas piedāvā karjeras iespējas dažādās jomās, tostarp konsultācijās, veselības aprūpē, kā arī pārtikas un dzērienu nozarē.
Lead Business Analyst – Sustainable Digital Products
Lead discovery and delivery preparation for SGS and bluesign sustainable digital products. Turn complex business needs into clear, testable product work.
Apraksts
- Lead discovery and business analysis for complex digital products, workflows, and transformation initiatives.
- Plan and facilitate interviews, workshops, and collaborative discovery sessions with business, customer, and technology stakeholders.
- Elicit and assess requirements, assumptions, constraints, risks, and dependencies before delivery.
- Turn business outcomes into epics, features, user stories, process models, business rules, and testable acceptance criteria.
- Brief squads and prepare work for sprint planning, refinement, estimation, and prioritization.
- Work with Squad Leads and Quality Assurance to ensure acceptance criteria are clear, measurable, and validated appropriately.
- Own testing readiness and coordinate with the Quality Assurance Lead on test scenarios, execution, results, and defect resolution.
- Validate delivered outcomes with stakeholders and add findings, defects, and recurring operational issues to the product backlog.
- Map current and future processes and identify opportunities to simplify, automate, apply AI responsibly, and support data-informed decisions.
- Create reusable templates, quality standards, and working practices for business analysis and product discovery.
- Support fellow analysts and collaborate with developers, Quality Assurance, program management, and business stakeholders.
Prasības
- At least six years of experience in business analysis, product discovery, or digital product delivery.
- Experience leading analysis for complex software products, platforms, or transformation programs.
- Strong facilitation, requirements elicitation, stakeholder management, and conflict-resolution skills.
- Ability to produce high-quality user stories, acceptance criteria, business rules, workflows, and supporting documentation.
- Experience modelling IT systems, interactions, and behaviors.
- Experience using AI-assisted tools to draft, refine, and validate requirements, user stories, and acceptance criteria with human review and governance.
- Hands-on experience with Jira and Confluence.
- Experience applying Agile methods alongside project management discipline and governance frameworks.
- Strong analytical skills and confidence in challenging assumptions.
- Ability to connect strategic objectives with measurable product outcomes and delivery-ready work.
- Professional fluency in English.
- Confidence working with colleagues distributed internationally.
- Preferred: experience leading or mentoring Business Analysts, or owning a Business Analyst practice.
- Preferred: experience with B2B SaaS, sustainability, manufacturing, supply chains, chemical data, assessment, or compliance products.
- Preferred: experience with process modelling, service design, data analysis, and product management techniques.
- Preferred: familiarity with Scrum, Kanban, OKRs, and modern product operating models.
- Preferred: experience finding practical automation and AI-assisted opportunities while following governance and risk controls.
Priekšrocības
- Ongoing learning and professional development opportunities.
- An open, supportive culture grounded in teamwork, trust, and accountability.
- Work on digital products used across international supply chains and regulatory settings.
- Collaboration within a multinational, distributed technology organization.
- A stable organization with a clear sustainability mission.