dentsu Austria
dentsu Austria
51 – 200 Darbuotojai
ĮmonėRinkodaraŽiniasklaida
„dentsu Austria“ yra pasaulinės „Dentsu Group“ grupės Austrijos padalinys, padedantis organizacijoms spręsti verslo transformacijos, rinkodaros ir tvaraus augimo klausimus. Įmonės veikla apima tyrimus, analizę, žinias apie žiniasklaidą ir integruotus sprendimus, padedančius prekių ženklams orientuotis besikeičiančiose rinkose ir kurti prasmingą patirtį. Būdama tarptautinio tinklo dalimi, „dentsu Austria“ sujungia rinkodaros, žiniasklaidos ir verslo paslaugų sričių įžvalgas, kad sudėtingus iššūkius paverstų praktinėmis galimybėmis klientams, jų auditorijoms ir visuomenei.

Lead Qualtrics Analyst, Mumbai Onsite

Lead Qualtrics CustomerXM implementations and integrations for Merkle clients in Mumbai. Guide client engagements, demos, delivery, and CX implementation teams.

Aprašymas

  • Deliver Qualtrics CustomerXM solutions for global clients from discovery through launch and support.
  • Manage client engagements from requirements gathering through deployment and post-launch support.
  • Run discovery workshops and solution design sessions.
  • Turn business needs into scalable customer experience solutions.
  • Set up Qualtrics surveys, dashboards, ticketing, access controls, and reporting.
  • Build and improve Qualtrics Workflows.
  • Set up Website and App Feedback Intercepts and digital experience feedback programs.
  • Help implement and configure Qualtrics Mobile SDKs and digital feedback channels.
  • Connect Qualtrics with CRM platforms, SFTP environments, APIs, and third-party applications.
  • Build, test, and troubleshoot API integrations and automated data exchanges.
  • Assess solutions, estimate effort, define scope, and evaluate technical feasibility.
  • Lead client demonstrations, proofs of concept, and pre-sales presentations.
  • Guide clients on customer experience practices and implementation approaches.
  • Keep stakeholders aligned on scope, timelines, risks, and deliverables.
  • Coach team members on Qualtrics implementation practices and technical capabilities.
  • Track project progress, handle escalations, and meet agreed timelines and quality standards.
  • Keep current with Qualtrics updates, customer experience trends, and industry practices.
  • Help plan resources, track utilization, and balance team workloads.

Reikalavimai

  • Qualtrics CustomerXM (CX) certification is required.
  • Qualtrics Engagement Manager Certification (CX) is preferred.
  • Expertise implementing Qualtrics CustomerXM (CX).
  • Strong problem-solving ability.
  • Excellent written and spoken communication.
  • Stakeholder management skills.
  • Project management skills.
  • Experience with solution design, scoping, and effort estimation.
  • Ability to demonstrate proofs of concept.
  • Escalation management skills.

Susiję darbai

Eurofins

Remote Payroll Specialist — Pennsylvania

Eurofins

Process weekly and biweekly US payroll for Eurofins Scientific, an international life sciences testing company. Handle garnishments, reconciliations, Oracle HCM Cloud, ADP, and year-end reporting.

Atidaryti
United Launch Alliance (ULA)

Simulation Software Engineering Manager

United Launch Alliance (ULA)
1 001 – 5 000 Darbuotojai
GamybaKonsultavimasLogistika

Lead teams at United Launch Alliance developing and testing launch vehicle simulation software. Oversee program delivery, agile practices, integration, and verification, validation, and accreditation.

Atidaryti
Capital Group

Cybersecurity Data Engineering Manager

Capital Group
5 001 – 10 000 Darbuotojai
H1B vizos rėmėjasB2CFinansaiFintech

Lead cybersecurity data engineering, SIEM platforms, and analytics strategy at Capital Group. Guide technical teams in turning security data into intelligence that helps reduce organizational risk.

Atidaryti