Metergy Solutions
Metergy Solutions
51 – 200 Darbuotojai
KonsultavimasLogistikaStatyba
„Metergy Solutions“ teikia komunalinių paslaugų apskaitos po vartotojus sprendimus nekilnojamojo turto valdytojams ir vystytojams. Jos sprendimai matuoja elektros, vandens, dujų ir šilumos energijos suvartojimą, padėdami pastatų valdytojams kontroliuoti komunalinių paslaugų išlaidas ir suteikdami gyventojams aiškesnį vaizdą apie jų vartojimą. Bendrovės požiūris padeda efektyviau eksploatuoti pastatus ir užtikrina sklandesnę patirtį tiek nekilnojamojo turto komandoms, tiek gyventojams.

Client Success Manager, Metergy Solutions

Manage landlord and property manager relationships for Metergy Solutions’ utility submetering and billing services. Resolve client inquiries and help support account growth.

Aprašymas

  • Build productive business relationships across an assigned client portfolio.
  • Stay connected with clients to understand their needs and strategic priorities.
  • Coordinate with Metergy teams to deliver solutions tailored to clients.
  • Communicate proactively and help manage client requests.
  • Address billing, product, scheduling, and other questions from landlords and property managers.
  • Contribute to account growth planning and execution.
  • Prepare customized reports, project plans, and value-added programs with support from other teams.
  • Check in with clients regularly to assess satisfaction and provide assistance.
  • Join client meetings and serve as a Metergy subject matter expert.
  • Make sure client inquiries are resolved promptly.
  • Work with internal and external partners to improve and document processes.
  • Contribute to special projects, initiatives, and sales calls.
  • Represent client interests across Metergy departments.

Reikalavimai

  • A university or college credential is preferred; equivalent related experience may be considered.
  • At least five years of customer service experience in a business-to-business setting.
  • Confident, professional presence when engaging with executives.
  • Strong written and spoken communication skills.
  • Able to prioritize issues, find solutions, and escalate challenges or opportunities when appropriate.
  • Sound judgment and analytical ability.
  • Proficient with Microsoft Word, Excel, and PowerPoint.
  • Familiarity with CRM platforms such as Salesforce and CC&B is an asset.

Privalumai

  • Company-paid health and dental coverage starting on the first day.
  • Company-funded Health Spending Account.
  • Deferred Profit Sharing Plan and RRSP matching.
  • Support for ongoing learning.
  • Paid personal and sick days in addition to vacation.
  • Summer hours.
  • Company-sponsored social events.
  • Discretionary bonus.
  • Accommodations available for applicants with disabilities.

Susiję darbai

SPS Commerce

Mid-Market Customer Success Manager

SPS Commerce
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSaaS

Guide mid-market customers in adopting SPS Commerce’s cloud-based retail supply chain solutions while supporting retention and account growth. Build executive relationships and manage renewal forecasts in a hybrid role based in Toronto, Minneapolis, or Rogers.

Atidaryti
Salesforce

Salesforce Customer Success Manager, Sales and Service Cloud

Salesforce

Guide high-value customers in adopting Sales and Service Cloud, improving platform use, and achieving renewal and expansion goals. Advise stakeholders and coordinate customer success across Salesforce teams.

Atidaryti
DistillerSR

Customer Success Manager, DistillerSR

DistillerSR

Guide healthcare and research customers in adopting DistillerSR’s AI-enabled platform, strengthening retention, and identifying growth opportunities. Advise medical device, pharmaceutical, and research teams on workflows and platform value.

Atidaryti
CDW

Customer Success Manager, Microsoft Cloud — CDW, Toronto

CDW

Lead Microsoft and hyperscale cloud adoption at CDW by shaping customer success plans, supporting renewals, and identifying growth opportunities. CDW is a Fortune 500 technology solutions provider.

Atidaryti