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Specsavers
Specsavers
Kvalifikuoto darbuotojo vizos rėmėjasMažmeninė prekybaSveikatos draudimasSveikatos priežiūra
„Specsavers“ yra tarptautinė optikos mažmeninės prekybos įmonė, veikianti sveikatos priežiūros ir mažmeninės prekybos srityse. Įmonė teikia akių patikros ir kontaktinių lęšių parinkimo paslaugas, taip pat prekiauja akiniais bei saulės akiniais, siekdama, kad regos priežiūra ir akių sveikatos produktai būtų lengvai prieinami klientams. Turėdama didelę tarptautinę darbuotojų komandą ir parduotuves keliose šalyse, „Specsavers“ siūlo karjeros galimybių komandoms, kurios rūpinasi optikos paslaugomis, mažmenine prekyba ir platesne įmonės veikla.
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Administrator/Scheduler - Specsavers Birmingham Onsite

Join Specsavers’ Home Visits Team as a Customer Service Advisor/Administrator responsible for appointment scheduling. Handle eyecare and hearing-care enquiries while supporting customer service and sales performance.

GBJungtinė Karalystė
25 233 £ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųAdministravimas

Aprašymas

  • Support the appointment scheduling team.
  • Arrange and book customer appointments.
  • Respond to customer questions about eyecare, hearing aids, and hearing care.
  • Make sure customer needs are understood before appointments.
  • Give clear guidance in accordance with NHS guidelines and company standards.
  • Support business operations in meeting sales targets and delivering high customer service standards.
  • Answer telephone enquiries efficiently and route them to the appropriate team.

Reikalavimai

  • Previous experience in a fast-paced call centre environment or a comparable scheduling position.
  • A polite, professional approach to customer service.
  • Confidence answering telephone enquiries and directing them appropriately.
  • Ability to give clear information about eyecare, hearing aids, and hearing care.
  • Ability to follow NHS guidelines and company standards.
  • Availability to work 37.5 hours per week from Monday to Friday.

Privalumai

  • Casual dress, with a uniform also provided.
  • Company events.
  • Employee discount.
  • Free on-site parking.
  • Store discounts on glasses and hearing aids.
  • Percentage discounts on supermarkets and groceries, entertainment, home and utility services, and gym and fitness memberships.
  • Access to Diversity & Inclusion networks.
  • WeCare health and mental wellbeing support subscription, including access for immediate family.
  • Wellbeing app subscription.
  • Access to Best Doctors for online consultant support and Canada Life’s Second Medical Opinion service.
  • Access to a personal Private GP.
  • Personal Specsavers Development Plan and continuous personalised training through a training portal available 24/7 from anywhere.

Susiję darbai

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USJungtinės ValstijosNJNaujasis Džersis
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Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųVadovas

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