Birlasoft
Birlasoft
Birlasoft — күрделі әрі аса маңызды операцияларды басқаратын кәсіпорындарға IT қызметтері мен цифрлық трансформация саласында жаһандық серіктес. Компанияның қызметі бұлттық инфрақұрылымды жаңғыртуды, Oracle, JD Edwards және SAP платформаларындағы кәсіпорын ресурстарын жоспарлауды, интеллектуалды автоматтандыруды, аналитиканы және жасанды интеллектпен жұмыс істейтін платформаларды біріктіреді. Компания банк ісі және қаржылық қызметтер, өндіріс, энергетика және өмір туралы ғылымдар сияқты салаларға арналған шешімдер әзірлеп, ірі B2B ұйымдарына бұлтқа көшу, жүйелерді интеграциялау, электрондық коммерция және деректерге негізделген қолданбалар бағыттарында көмектеседі.

MES OpsCenter Support Consultant

Support Siemens Opcenter MES production systems for Birlasoft’s industrial clients. Troubleshoot manufacturing integrations, deployments, incidents, and plant operations.

Сипаттама

  • Deliver L1/L2 production support for Siemens Opcenter MES, resolving application issues reported by plant users.
  • Investigate production issues involving stations, workflows, serial tracking, and product processing.
  • Troubleshoot integrations with ERP, PLCs, automation systems, databases, and third-party applications.
  • Monitor system health and address potential issues before they affect production.
  • Work with Development and Integration teams to escalate and resolve defects, including root-cause analysis.
  • Support deployments, patches, and configuration changes in DEV, QA, and production environments.
  • Maintain support documentation, knowledge base articles, and incident records.
  • Join onboarding sessions and onsite workshops to learn client-specific processes.
  • Provide on-call support and manage critical production incidents.

Талаптар

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • At least five years of application or MES production support experience with Siemens Opcenter MES.
  • Hands-on experience with Siemens Opcenter EXDS or Camstar MES.
  • Working knowledge of SQL and database troubleshooting for enterprise or industrial applications.
  • Working knowledge of C#/.NET, React, and Mendix.
  • Experience analyzing Opcenter logs and performing root-cause analysis.
  • Basic knowledge of Windows Server and IIS administration.
  • Experience supporting manufacturing environments and coordinating with shop-floor teams.
  • Familiarity with ITIL incident, problem, and change management practices.
  • Strong communication skills and ability to work directly with plant stakeholders.

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