inDrive
inDrive
1 001 – 5 000 Қызметкерлер
ЛогистикаМаркетингСаяхат
inDrive — жолаушыларды, жүргізушілерді, курьерлерді және бизнесті байланыстыратын такси шақыру және логистика нарығын басқаратын жаһандық көлік және жеткізу компаниясы. Оның қызметтеріне қала ішіндегі сапарлар, қалааралық тасымал, курьерлік және жүк жеткізу, сондай-ақ inDrive.Money арқылы тұтынушылар мен жүргізушілерге ұсынылатын қаржылық қызметтер кіреді. Компанияның моделі пайдаланушыларға жол жүру ақысын келісуге мүмкіндік береді, ал оның ауқымды қызметі бірнеше елдегі логистика, саяхат және нарыққа қатысты басқа да қызметтерді қамтиды.

Junior Customer Support Content Designer — inDrive, Hybrid India

Join inDrive’s Content Design function to improve customer-support knowledge, content flows, and service guidance. Work with Product and Support teams to make help content clearer and more useful.

Сипаттама

  • Collaborate with Product teams and own updates to local support content.
  • Make relevant knowledge available when and where customers need it.
  • Use a scenario-led approach to create clear, practical content such as flow descriptions, articles, and instructions.
  • Work with local Support teams to publish updates, collect feedback, refine content, and improve its effectiveness.
  • Help develop and maintain content guidelines and standards.
  • Support the creation of inDrive’s Content Design function from the ground up.

Талаптар

  • At least one year of experience in UX writing, content design, or knowledge management.
  • Some experience analyzing support tickets or mapping customer journeys.
  • Strong written communication and careful attention to detail, supported by a portfolio.
  • A track record of refining content using feedback, research, and data.
  • Effective collaboration across different teams.

Артықшылықтар

  • Contribute to creating fairer choices for millions of people across 47 countries and challenging injustice.
  • Build your professional capabilities through mentoring, career consulting, and learning programs.
  • Work with international teams and gain global experience through the Global Talent Exchange Program.
  • Take part in company-wide challenges, awards, sports activities, employee-led social impact initiatives, and volunteering projects.
  • Join a proactive, candid team that values personal growth and constructive challenge.
  • Strengthen your language skills through co-financed courses and internal speaking clubs.
  • Benefits may differ based on location.

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