Neogrid
Neogrid
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг
Neogrid бөлшек сауда компаниялары мен өнеркәсіптік кәсіпорындарға арналған деректерге негізделген жеткізу тізбегі шешімдерін әзірлейді. Оның платформасы мен қызметтері қорларды басқаруды, бәсекелестік барлауды, сауда маркетингін және электрондық коммерцияны қолдай отырып, командаларға операцияларды үйлестіруге және тұтыну тізбегінің барлық кезеңдерінде тиімдірек шешімдер қабылдауға көмектеседі. Логистика, консалтинг және маркетинг салаларындағы тәжірибесін біріктіре отырып, Neogrid аналитиканы коммерциялық және жеткізу процестерін күнделікті басқару жұмысына енгізеді.

Junior Customer Service Apprentice at Neogrid (Hybrid)

Join Neogrid as a Junior Customer Service Apprentice, supporting customers through ticket management, chat, phone, and email while developing technology and service skills through training.

Сипаттама

  • Assist with customer service tasks and help address basic system questions
  • Record and monitor support tickets under team guidance
  • Use internal tools to communicate with customers through chat, phone, and email
  • Work with other departments to support a positive customer experience
  • Take part in training and professional development activities

Талаптар

  • Motivation to learn and develop in the technology sector
  • Clear and effective written and verbal communication
  • Genuine interest in customer service
  • Ability to collaborate effectively with a team
  • Strong organization and responsibility in daily work
  • Proactive approach to tasks
  • Curiosity and dedication to ongoing learning
  • Basic computer knowledge, including Microsoft Office and internet browsing, is an advantage

Артықшылықтар

  • Remote or hybrid work opportunities for people living in Brazil
  • Flexible working schedule
  • Health insurance
  • Dental insurance
  • Life insurance
  • Medication support that also covers children
  • Transportation allowance or parking support for employees in cities with company offices
  • Flexible food and meal allowance
  • Wellhub membership, formerly known as Gympass
  • TotalPass membership
  • A paid day off during the employee’s birthday month, scheduled on their preferred date
  • NeoBaby parental support program
  • Unico Skill access for external training
  • Childcare assistance
  • Extended parental leave of six months for mothers and 30 days for fathers
  • Employee referral program, bonuses, and additional benefits

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