Ricoh UK
Ricoh UK
Ricoh UK өзара байланысқан технологиялар, жұмыс орнына арналған қызметтер және бизнес-процестер саласындағы сараптама арқылы ұйымдарға жұмыс істеу тәсілдерін жетілдіруге көмектеседі. Компанияның ұсыныстары басқарылатын басып шығару, бұлтты және инфрақұрылымдық қызметтерді, киберқауіпсіздікті, цифрлық басып шығаруды және процестерді басқаруды, сондай-ақ принтерлер мен сканерлер сияқты кеңсе және өндірістік жабдықтарды қамтиды. Сонымен қатар компания АТ және медиа өнімдерін сатып алуға арналған электрондық коммерция платформасын ұсынады. Оның жұмысы практикалық цифрлық жұмыс орнын трансформациялауға, ынтымақтастыққа, қызметкерлер тәжірибесіне және неғұрлым тұрақты, клиентке бағдарланған операцияларға бағытталған.

Customer Billing Administrator

Manage customer billing operations for Ricoh, including invoices, contracts, account data, and billing issue resolution. Support internal and external customers by investigating discrepancies and maintaining accurate records.

Сипаттама

  • Respond to customer questions about billing, order status, deliveries, and cancellations.
  • Enter maintenance and contract details into the billing system.
  • Collect meter readings, purchase order numbers, and other information needed for billing.
  • Coordinate with Ricoh locations to investigate and resolve billing discrepancies.
  • Create and maintain contract records and billing information.
  • Protect database accuracy by verifying customer details and record changes.
  • Work with Sales, Operations, management, and other internal teams to resolve issues and provide answers.
  • Handle invoice and account-option calls while proactively addressing unresolved customer concerns.
  • Request credit memos for incorrect or amended billing.
  • Remove maintenance and contract records when equipment is decommissioned.
  • Provide management with a monthly report of unbilled contract information.
  • Promote Ricoh products and services.
  • Prepare detailed reports and spreadsheets as requested.
  • Support the coaching and mentoring of junior team members.
  • Participate in team meetings and daily huddles.
  • Identify opportunities to improve interdepartmental processes and efficiency.
  • Help colleagues resolve customer concerns and complex issues.
  • Work occasional overtime to meet deadlines.
  • Complete other assigned duties.

Талаптар

  • High school diploma or equivalent.
  • At least three years of business experience, including experience with Ricoh and/or general business operations.
  • One to two years of customer billing experience preferred.
  • Experience using an MRP-style inventory or purchasing system preferred.
  • Proficiency with computer data entry, Internet or intranet systems, and Microsoft Outlook.
  • Strong numerical and mathematical skills.
  • Proficiency with Microsoft Excel and Word.
  • Comfort using PCs and learning related systems.
  • Strong customer-service orientation and telephone skills.
  • Excellent interpersonal and communication abilities.
  • Strong organization skills and the ability to manage multiple tasks.
  • Flexibility to adjust availability when the work schedule requires it.
  • Ability to perform duties that require critical thinking.
  • This is a non-driver position.

Артықшылықтар

  • Several medical, dental, life, and disability insurance options.
  • 401(k) Retirement Savings Plan.
  • Health Savings Account.
  • Flexible Spending Account.
  • Tuition assistance programs for team members.
  • Paid vacation time.
  • Paid annual holidays.
  • Additional benefits supporting health, wellness, and continued personal and professional development.

Ұқсас жұмыс орындары

My Hero VA

Bilingual Appointment Setter (Remote, Colombia)

My Hero VA

Make outbound calls in English and Spanish to book school visits for a Florida-based barber education business. This remote Colombia role also includes prospect follow-up and daily administrative work.

Ашу
CONVACT - Agentur für Suchmaschinenoptimierung

Remote Sales Representative – SEO and Google Ads

CONVACT - Agentur für Suchmaschinenoptimierung
1 – 10 Қызметкерлер
B2BМаркетинг

Follow up with leads and cold-call prospective clients for Convact’s SEO and Google Ads agency. Book appointments with online shops and e-commerce businesses across the DACH region.

Ашу
My Hero VA

Remote Customer Service Representative in Mexico

My Hero VA

Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.

Ашу
Yudrio, Inc.

Senior Salesforce Technical Architect

Yudrio, Inc.

Lead secure Service Cloud and Experience Cloud architecture for Yudrio’s federal Salesforce implementation. Guide integrations, platform governance, releases, and Agile delivery.

Ашу
EBARA Precision Machinery Europe (EPME)

Field Service Engineer, Semiconductor Equipment

EBARA Precision Machinery Europe (EPME)
201 – 500 Қызметкерлер
КонсалтингЛогистикаӨндіріс

Install, troubleshoot, and maintain semiconductor equipment for EBARA Precision Machinery Europe, providing on-site customer support across international sites.

Ашу
SPERTON - Where Great People Meet

Smart Home Automation Business Development Executive

SPERTON - Where Great People Meet
51 – 200 Қызметкерлер

Drive sales of Smartwitz Marketing Solutions’ smart home automation products in Navi Mumbai. Manage client relationships, demonstrations, proposals, and opportunities through installation.

Ашу
Personalberatung Pillong

Senior International Sales Manager, PV Mounting Systems

Personalberatung Pillong

Lead international customer acquisition and key accounts for a global industrial group’s photovoltaic mounting systems. Develop solar project markets and partnerships worldwide.

Ашу
Inkster GmbH

Marketing Manager, Hybrid in Hamburg

Inkster GmbH

Lead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.

Ашу
Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

Ашу