Wells Fargo — банк ісі және онымен байланысты қаржылық өнімдер саласында жұмыс істейтін көпұлтты қаржылық қызметтер компаниясы. Компанияның жұмысқа қабылдау бағыттары мансабын енді бастап келе жатқан мамандарға, тәжірибелі сарапшыларға және көшбасшыларға арналған мүмкіндіктерді қамтиды. Бұл ретте ынтымақтастыққа, инновацияларға және инклюзивті жұмыс ортасына басымдық беріледі. Сондай-ақ компания қызметкерлерінің кең ауқымындағы мансаптық өсуге қолдау көрсетуге арналған даму бағдарламаларын ұсынады.
Bilingual Personal Banker (Spanish/English)
Serve Spanish- and English-speaking customers at Wells Fargo branches, helping with accounts and cash transactions. Identify banking needs, make referrals, and provide compliant solutions.
Сипаттама
- Build customer relationships through proactive conversations.
- Learn what customers need and connect them with relevant banking products, services, and solutions.
- Support branch growth by identifying opportunities, promoting solutions, and making suitable referrals.
- Assist customers with new accounts, service requests, and credit applications.
- Handle cash and perform teller duties while following compliance and operational standards.
- Use digital tools and technology to improve the customer experience.
- Provide accurate, compliant service and apply sound judgment within risk controls.
- Work with branch teammates and coordinate handoffs to licensed bankers or specialists.
- Switch between cash handling and customer banking duties to support branch operations.
Талаптар
- At least six months of customer interaction experience, or equivalent experience demonstrated through work, training, military service, or education.
- Speaking and listening proficiency in Spanish and English.
- Availability to work a schedule that includes Saturdays.
- Must pass the required language assessment.
- SAFE registration is required upon employment; Wells Fargo will begin the process after the start date.
- Loan originators must meet LO/CFPB requirements.
- Must comply with Wells Fargo policies on financial responsibility, character, fitness, and criminal background.
- A credit report may be reviewed, and additional ongoing screening may apply.
- This position is not eligible for visa sponsorship.
- Prior financial services or other highly regulated, customer-facing experience is preferred.
- Experience building trust-based customer relationships is preferred.
- Comfort initiating customer outreach is preferred.
- Comfort using digital tools and technology is preferred.
- Ability to identify customer needs and connect them to suitable solutions is preferred.
- Ability to collaborate with teammates and partners is preferred.
- Ability to follow policies and regulations and escalate risk concerns is preferred.
Артықшылықтар
- Comprehensive benefits.
- Competitive compensation.
- Programs that support work-life balance and well-being.
- Training and coaching.
- Career development and mobility opportunities.
- Equal opportunity employer.
- Disability accommodations during recruitment.
- Drug-free workplace.