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University of Alberta
University of Alberta
EducationScience
The University of Alberta is a public research university in Edmonton, Alberta, Canada, with multiple campuses and more than a dozen faculties. Its work combines undergraduate, graduate, and continuing education with research in artificial intelligence, energy and the environment, health and well-being, agriculture, and Indigenous studies. The university supports entrepreneurship, spin-offs, community engagement, and partnerships across industry and the wider community while serving students from around the world. Its large workforce contributes across education, scientific research, administration, and related university services, with an emphasis on access, diversity, and Indigenous initiatives.
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Student Commons Administrator - University of Alberta (Hybrid)

Support students and visitors at the University of Alberta’s Student Commons in a hybrid, part-time role. Oversee bookings, technology assistance, events, safety procedures, café operations, and General Office administration.

CACanada
$26 / hour
HybridPart-timeEntry levelEnglish RequiredAdministration

Description

  • Open and close the Student Commons, including unlocking the front entrance
  • Administer the space-booking system and train users on making reservations
  • Handle visitor-facing situations calmly and escalate for assistance when appropriate
  • Keep the Student Commons and café area clean and orderly
  • Operate and maintain café equipment, including coffee machines, sinks, and refrigerators
  • Support technology operations by troubleshooting issues, reporting problems, and confirming resolution
  • Check technology supplies and other items in and out, maintain inventory records, and follow up on missing returns
  • Enforce the space code of conduct and intervene or escalate when necessary
  • Help space tenants access and use the facilities
  • Provide students with information about campus services, health and wellness resources, and advising
  • Explain how students can book academic and career advising appointments and promote those services
  • Find and implement ways to improve the student experience
  • Coordinate student activities and liaise with contracted service providers
  • Support Alberta School of Business events held in the Carruthers Student Commons
  • Provide General Office coverage during vacations, emergencies, and illnesses
  • Contact trades, building services, AICT, the Help Desk, technology teams, and classroom technology services based on urgency
  • Keep all relevant parties informed throughout service requests and operational matters
  • Process Business Boutique purchases and document goods sold
  • Organize General Office supplies and basement storage areas
  • Monitor key and equipment use and confirm returned items
  • Escort individuals to the basement storage room
  • Stamp and approve bulletin-board postings in line with policies and procedures
  • Record and monitor first-aid-kit usage
  • Prepare packages and materials for distribution
  • Complete General Office opening and closing tasks, including alarms, keys, drawers, and storage rooms
  • Administer key allocation, retrieval, inventory, and related documentation
  • Receive, secure, and distribute checks for departments and business student organizations
  • Monitor the secured safes used by student clubs
  • Perform initial maintenance and troubleshooting for photocopiers, AV equipment, and laptops; arrange servicing and report replacement requirements

Requirements

  • At least two years of post-secondary education
  • Related post-secondary education is preferred, such as events, office administration, business, education, or library and information studies, or equivalent experience
  • One to two years of office experience, preferably in a post-secondary setting
  • Strong customer service capabilities
  • Excellent written and verbal communication, organizational, and interpersonal skills
  • Strong computer skills and the ability to learn software applications quickly
  • Proficiency with Microsoft Office and Google Workspace
  • Ability to work in a busy environment with frequent interruptions
  • Ability to work independently and take proactive initiative
  • Demonstrated problem-solving, risk mitigation, judgment, adaptability, and response skills
  • Knowledge of and sensitivity to health and wellness topics
  • Mental health first aid certification is an asset; training will be provided if required
  • Knowledge of event technology, including panel systems, AV inputs and outputs, signal flow, basic sound setups, microphones, speakers, and introductory sound troubleshooting
  • Effective time management and follow-through
  • Willingness to learn and build new skills

Benefits

  • Hybrid arrangement combining remote and on-site work
  • Part-time schedule of 25 hours per week
  • Potential for full-time vacation, staff emergency, or illness coverage of up to 40 hours per week
  • Mental health first aid training provided when needed
  • Coverage under the collective agreement between the Governors of the University of Alberta and NASA
  • Inclusive, accessible hiring process with interview accommodations available

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