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Salesforce
Salesforce
H1B Visa SponsorConsultingMarketingSaaS
Salesforce develops cloud-based software centered on a customer relationship management platform that brings company data and teams together through an integrated, AI-driven system. Its products support sales, customer service, and marketing workflows, with solutions designed for businesses ranging from small and medium-sized enterprises to larger organizations. Salesforce also provides industry-focused tools, Trailhead learning resources, and AppExchange apps that extend the capabilities of its CRM platform.
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Senior Director, Services Sales Solutions Architect

Lead presales solution design for Salesforce Core/PSS and Data 360 public-sector customers. Scope complex implementations, advise executives, and mentor solutions architects.

USUnited StatesVAVirginia
$218,400 – $365,200 / year
RemoteFull-timeSeniorEnglish RequiredSolutions Engineer
Cloud

Description

  • Lead presales technical work for Salesforce Core/PSS and related cloud products.
  • Shape and scope application solutions and functionality.
  • Advise Salesforce customers, Sales, and Professional Services teams as a technical partner.
  • Quantify business value and help sales teams define engagement outcomes.
  • Create implementation proposals with Account Partners and organizational subject matter experts.
  • Design technical solutions for customer missions and objectives.
  • Estimate project effort, duration, team size, and team composition.
  • Identify technical challenges across integrations, usability, security, data migration, and third-party solutions.
  • Define project scope, including staffing, skills, and timelines.
  • Provide Salesforce Core/PSS expertise and best-practice guidance.
  • Oversee and govern presales solution design and architecture for large, multi-cloud implementations.
  • Support Services renewals by aligning customer success with the professional services roadmap.
  • Coach team members through complex scoping work.
  • Lead development of client-specific proposals, statements of work, and staffing plans.
  • Lead strategic presales initiatives and programs.
  • Manage several strategic clients at once.
  • Build trusted customer relationships and align with customer IT executives.
  • Mentor Services Sales Solutions Architects.
  • Motivate colleagues, share organizational knowledge, and contribute to an inclusive workplace.
  • Pursue ongoing professional growth and development.

Requirements

  • Bring at least 5 years of direct experience delivering or overseeing relevant solutions.
  • Have 12+ years of consulting services experience, including team leadership and hands-on participation in selling professional services through technical solution expertise.
  • Have at least 2 years of experience estimating and scoping relevant projects.
  • Hold Salesforce System Architect Certification or an equivalent credential.
  • Be able to travel up to 25%.
  • Certified Technical Architect certification is preferred.
  • At least 5 years in presales shaping and scoping large, complex implementation projects is preferred.
  • At least 5 years of enterprise project or program management experience is preferred.
  • Demonstrate technical and/or functional aptitude.
  • Bring exceptional written and verbal communication, executive presence, and client advisory skills.
  • Be able to influence groups, facilitate solution design, and lead discussions on architecture tradeoffs, roadmaps, enterprise transformation strategy, and executive requirements gathering.
  • Show strength in strategy, problem-solving, business development, technology, and operations.
  • Have experience leading architect teams delivering complex solutions.
  • Demonstrate strong analytical and problem-solving ability.
  • Build relationships across functions and levels, mediate conflict, and encourage constructive dialogue.
  • Be a U.S. citizen by birth or naturalization.
  • Not hold dual citizenship.
  • Agree to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.
  • Have deep knowledge of Salesforce Core/PSS; government solutions experience is preferred.
  • Be able to scope Salesforce projects and integrations with related technology stacks.
  • Have presales solutioning experience with Solution Engineers.
  • Be able to rapidly prototype with AI acceleration tools.
  • Bring public-sector expertise.
  • Bring Salesforce platform expertise.

Benefits

  • Time-off programs.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Mental health support.
  • Paid parental leave.
  • Life insurance.
  • Disability insurance.
  • 401(k) plan.
  • Employee stock purchase program.
  • Incentive compensation may be offered for eligible roles.
  • Equity may be offered for eligible roles.
  • AI agents to help accelerate impact.
  • Reasonable accommodations during the application or recruiting process.

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