Beneva
Beneva
5,001 – 10,000 Employees
ConsultingHealthcareMarketing
Beneva is a Canadian insurance and financial services company created through the merger of La Capitale and SSQ Insurance. Its offerings span life, health, auto, home, group, and commercial insurance, as well as investment products such as RRSPs and TFSAs. Beneva serves individuals, businesses, and groups across Canada, with a stated focus on customer experience and community involvement.

Senior Digital Experience Advisor - Beneva, Quebec City Onsite

Lead Beneva’s digital experience strategy for commercial insurance and broker distribution. Shape the digital vision, govern products, prioritize investments, and guide solution delivery.

Description

  • Shape and refine the strategic direction of Beneva’s digital offering
  • Set experience standards, priorities, and direction for secure, consistent, high-performing services
  • Track market developments and the evolving needs of partners
  • Create strategies for optimizing and reusing digital capabilities
  • Rank investments according to value, effort, and risk
  • Convert commercial insurance and broker distribution needs into fit-for-purpose digital solutions
  • Map effective customer journeys and inform strategic choices with data and business expertise
  • Direct the definition and prioritization of digital initiatives
  • Prepare business cases and advise on investment decisions
  • Measure and report the value delivered by digital initiatives
  • Keep digital strategy aligned with initiative execution
  • Work with key stakeholders and coordinate cross-functional dependencies
  • Verify that business, technology, and regulatory obligations are met
  • Help teams adopt and continuously enhance digital solutions
  • Enable change management and monitor journey performance

Requirements

  • Bachelor’s degree in business administration, computer science, marketing, or a related discipline
  • At least 10 years of experience, or equivalent expertise, in digital strategy, product management, digital transformation, or digital experience within a complex environment involving multiple stakeholders
  • Strong understanding of property and casualty insurance, preferably with experience in commercial insurance and broker distribution
  • Experience in a scaled Agile setting such as SAFe, including work with Agile Release Trains, Business Owners or Product Managers, dependency coordination, and PI Planning
  • Familiarity with JIRA and Confluence or comparable tools
  • Advanced spoken and written French
  • Functional spoken and written English

Benefits

  • Equal opportunity employment
  • Regular employment status

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