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Acoustic
Acoustic
501 – 1,000 Employees
H1B Visa SponsorConsultingFood & BeverageHospitality
Acoustic builds customer engagement and digital experience analytics software for businesses. Its Acoustic Connect platform helps teams coordinate email, SMS and MMS, mobile push, and WhatsApp campaigns, use customer intent to shape personalized journeys, and manage customer data and audience segments. Tealeaf by Acoustic analyzes digital experiences to surface customer insights that can help businesses improve conversion and reduce abandonment. Acoustic serves organizations across retail and ecommerce, media and entertainment, travel and hospitality, gaming, and financial services.
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Remote People Operations Coordinator at Acoustic

Coordinate HR systems, recruiting support, benefits, and employee lifecycle processes for Acoustic’s global teams. Support employees and candidates while maintaining accurate records and compliant people processes.

USUnited States
$60,000 – $75,000 / year
RemoteFull-timeJuniorNo degree requiredEnglish RequiredHuman Resources

Description

  • Manage Acoustic’s HR systems, including BambooHR, Workable, and Culture Amp
  • Update and audit employee records, maintain cross-country compliance, and improve workflows
  • Coordinate recruiting logistics, candidate updates, offer letters, background checks, and stakeholder communication
  • Manage the HR inbox and respond to employee questions about benefits and documentation
  • Handle employment verification requests
  • Administer benefits enrollment, changes, terminations, and Open Enrollment support
  • Provide monthly headcount updates to international benefits carriers
  • Manage regional onboarding and offboarding processes and documentation
  • Process I-9 forms and E-Verify for US employees
  • Assign compliance training and policy acknowledgments, monitor completion, and maintain signed onboarding checklists
  • Coordinate HR, IT, employees, and managers throughout the employee lifecycle
  • Document processes and create workflows, automations, and templates
  • Represent Acoustic’s People team to candidates, new hires, and employees

Requirements

  • 1–2 years of experience in HR, recruiting coordination, or a similar administrative role
  • A systems-oriented approach to building and executing processes
  • Clear written communication with colleagues across time zones
  • Strong attention to detail, ability to spot patterns in data, and willingness to identify and correct errors
  • Ability to manage multiple requests and deadlines in a fast-moving role
  • Discretion and care when handling sensitive information
  • Comfort working across cultures and adapting processes to local rules and norms
  • Curiosity about AI and willingness to use the company’s AI tools
  • Motivation to learn, grow, manage core HR work, and contribute to company-wide projects
  • Bonus: Experience with an HRIS or ATS
  • Bonus: Experience supporting employees in multiple countries
  • Bonus: Experience in SaaS or technology
  • Bonus: Experience using AI tools to automate or speed up administrative work

Benefits

  • Medical, dental, and vision coverage
  • Company-sponsored short- and long-term disability and life insurance
  • 401(k) program with company match
  • Flexible paid time off
  • Parental leave: 16 weeks for birthing parents and 12 weeks for non-birthing parents

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