Prime System Solutions
Prime System Solutions
51 – 200 Employees
ConsultingMarketingSaaS
Prime System Solutions is a consulting and technology company that helps organizations strengthen their capabilities through talent sourcing, software development, and data analytics with Power BI. Drawing on more than 15 years of experience managing complex IT infrastructures, the company develops tailored solutions designed to improve operational efficiency and support long-term business goals. Its work combines access to a global talent pool with practical technology expertise across consulting, marketing, and SaaS-related needs.

Remote Billing Specialist in the Philippines

Remote Billing Specialist role with Prime System Solutions for a Philippines-based team. Manage contract invoicing, billing schedules, discrepancies, and reporting while working Eastern Time hours.

Description

  • Apply established standards and processes to deliver consistent client outcomes
  • Review contracts, billing terms, payment schedules, and invoicing requirements
  • Prepare and issue accurate, timely invoices in line with contracts, accounting standards, and regulations
  • Bill out-of-scope charges, including time-and-materials work and hardware or software resales
  • Maintain billing schedules and support timely invoicing and payment collection
  • Investigate and resolve billing discrepancies and disputes with customers, internal teams, and external stakeholders
  • Keep billing records current, including invoices, payments, and changes to billing terms or schedules
  • Prepare billing and revenue-recognition reports and analyses to support financial reporting
  • Keep timesheets accurate and updated in real time
  • Refer complex issues to senior staff or the appropriate teams
  • Take part in team huddles, L10 meetings, one-on-ones, and other team discussions
  • Complete required training and attend team meetings
  • Support colleagues and collaborate across departments to strengthen client satisfaction
  • Communicate clearly with clients and coworkers
  • Suggest improvements to billing processes and procedures
  • Provide or coordinate prompt responses and guidance for client requests
  • Keep documentation, processes, and standards current through change-management procedures
  • Build and maintain detailed knowledge of the company’s products and services

Requirements

  • Have the necessary work equipment, including a laptop and headset
  • Demonstrate close attention to contract terms, pricing, and payment schedules
  • Use strong numerical skills for calculations, reconciliations, and financial data management
  • Understand basic mathematics and accounting principles
  • Apply analytical judgment when interpreting complex contract terms and conditions
  • Use billing software and related systems proficiently
  • Experience with accounting software and billing platforms is advantageous
  • Communicate effectively in writing and conversation
  • Demonstrate strong organization and time-management abilities
  • Apply sound problem-solving and critical-thinking skills
  • Understand contract terminology, billing terms, and pricing structures
  • Provide strong customer service
  • Bring at least three years of recent IT-industry experience as a Billing Specialist or in a comparable role
  • Be comfortable working Eastern Time hours
  • Be willing to work through a three-month contract period
  • Be available for Eastern Time night-shift hours while based in the Philippines

Benefits

  • Work fully remotely
  • Receive paid leave beginning upon regularization
  • Become eligible for HMO coverage upon regularization
  • Receive government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG
  • Join a fun, collaborative workplace culture
  • Receive full-time employment with government-mandated contributions and benefits
  • Complete a background check before the offer stage

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