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GuideWell Source
GuideWell Source
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareHealthcare Insurance
GuideWell Source is part of the GuideWell Family and works across healthcare delivery, healthcare insurance, and consulting. The company develops and brings healthcare solutions to market, including care models designed to improve patient outcomes and strengthen consumer engagement. Its services also include administrative and claims processing support for state and federal Medicare and Medicaid programs, helping health organizations manage complex operations with a focus on reliability and operational excellence.
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Payroll Associate - Florida Remote

Process compliant payroll for GuideWell’s healthcare companies while resolving employee pay questions and supporting audits, records, and operational improvements.

USUnited StatesFLFlorida
$24 – $38 / hour
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredPayroll
CloudOracle

Description

  • Process payroll for GuideWell’s family of companies
  • Enter and maintain payroll transactions and administrative data, including benefit corrections, severance, PTO donations, deductions, direct deposits, duplicate W-2s and paystubs, garnishments, levies, child support, bankruptcies, military differential, leave coding, manual checks, subpoenas, workers’ compensation statements, security requests, and employment verifications
  • Complete pre-payroll activities such as employee pay-status updates, timecard audits, special-payment validation, and pay-variance reviews
  • Administer payroll in accordance with applicable state and federal regulations and corporate policies
  • Act as the initial contact for payroll, time and labor, and web-clock questions received by phone, email, and help desk
  • Investigate paycheck concerns and explain net-pay calculations to employees
  • Explain employee self-service resources, company policies, and relevant government regulations
  • Resolve paycheck distribution problems, communicate corrections, and process repayments
  • Develop and maintain standard operating procedures for payroll activities
  • Recommend improvements to payroll processes
  • Escalate employee-related feedback to management
  • Work with the payroll team to strengthen process consistency and operational effectiveness
  • Maintain employee record accuracy and coordinate with Payroll Accounting

Requirements

  • At least four years of related professional experience
  • Experience using HRIS or payroll systems
  • High school diploma or GED
  • Basic understanding of calculating gross-to-net pay
  • Proficiency with Microsoft Word, Excel, Outlook, and other Office applications
  • Strong interpersonal, verbal, and written communication abilities
  • Active listening skills for managing a high volume of employee inquiries
  • General knowledge of payroll and human resources policies and procedures preferred
  • Associate or bachelor’s degree in a related discipline preferred
  • Experience with Oracle Cloud HCM Payroll and ADP Payment Solutions preferred
  • Ability to perform sedentary work and occasionally exert up to 10 pounds of force

Benefits

  • Medical, dental, vision, life, and global travel health insurance
  • Income protection coverage, including life insurance and short- and long-term disability programs
  • Leave programs designed to support personal circumstances
  • Retirement Savings Plan with employer matching
  • Paid time off
  • Volunteer time off
  • 10 paid holidays
  • Two well-being days
  • Additional voluntary benefit options
  • Comprehensive wellness program
  • Potential eligibility for incentive or commission compensation
  • Regular annual performance reviews with pay-for-performance consideration for base-pay increases

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