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DEKRA North America
DEKRA North America
1,001 – 5,000 Employees
AutomotiveConsultingHealthcare
DEKRA North America provides safety, testing, inspection, certification, auditing, and consulting services for organizations operating in regulated and technically demanding markets. Its work spans vehicle inspections and mobility services, product testing for medical devices and electronics, certification of connected and automotive technologies, management-system and ISO audits, environmental health and safety, process safety, cybersecurity, electric-vehicle testing, and professional training. The company supports automotive and mobility businesses, manufacturers, medical device firms, utilities, industrial operators, insurers, and other enterprises with compliance, risk management, safety, and sustainability programs. As the North American arm of DEKRA, it brings global safety expertise to teams working across automotive, consulting, healthcare, industrial, and related sectors.
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Senior Vice President of Operations

Lead DEKRA’s U.S. testing, inspection, and certification service operations, with a focus on growth, profitability, strategic infrastructure, and strong teams.

USUnited States
$245,000 – $265,000 / year
RemoteFull-timeLeadEnglish RequiredOperations

Description

  • Lead Service Operations across an assigned region.
  • Set direction and provide leadership to support growth and profitability.
  • Report to the President of DEKRA Americas and serve on the DEKRA Leadership Group.
  • Promote workplace safety and health through accountability, communication, and oversight.
  • Manage the day-to-day operations of Service Operations.
  • Create, communicate, and implement growth strategies and operating processes.
  • Guide Service Operations toward or beyond sales, profit, cash flow, and business targets.
  • Work with executive leaders on plans for operating systems, processes, and staffing.
  • Recruit, motivate, and lead effective Service Operations teams.
  • Build a results-focused culture with clear accountability.
  • Assess performance through analysis and interpretation of data and metrics.

Requirements

  • Four-year degree in business or a related field, or an equivalent combination of relevant experience and education.
  • Experience working in complex matrix organizations.
  • Strong leadership skills and the ability to create an engaging, productive workplace.
  • Experience transforming or redesigning business functions and organizational structures.
  • A data- and metrics-driven approach, including experience defining, tracking, and improving KPIs and other measures.
  • Ability to communicate and collaborate across all organizational levels.
  • Ability to build relationships with internal and external stakeholders.
  • Ability to work in a general office environment.
  • Ability to spend extended periods working on a computer and using a telephone.
  • Ability to work flexible and extended hours as needed.
  • Willingness to travel domestically and/or internationally, estimated at up to 50%.
  • Ability to lift and handle standard business-travel luggage.
  • Eligibility to work in the United States.

Benefits

  • Medical and prescription coverage.
  • Dental coverage.
  • Vision coverage, including for domestic partners.
  • Supplemental critical illness and hospital indemnity insurance.
  • Employer contribution to a Health Savings Account.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Paid time off, including vacation, sick leave, and floating holidays.
  • Employee Assistance Program offering mental and emotional support resources.
  • Wellness program with rewards for participation.
  • Paid parental leave.
  • Domestic and international travel assistance.
  • 401(k) plan with employer match.
  • Company-paid short- and long-term disability coverage.
  • Group term life insurance, with options to purchase additional coverage for yourself and others.
  • Working Advantage corporate discount program.
  • Education assistance program.
  • Student loan repayment assistance.
  • Internal training and development resources.
  • LEAD Forward leadership development program.
  • Participation in annual career goal-setting and performance reviews.
  • Bonus eligibility, subject to plan terms and conditions.

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