MS Companies
MS Companies
1,001 – 5,000 Employees
ConsultingLogisticsManufacturing
MS Companies is a workforce solutions provider serving manufacturing and logistics organizations through the coordinated use of people, technology, and data. The company works with OEMs and tiered suppliers, supporting operational performance through advisory and consulting, quality representation, inspection and containment, and talent management services. Its network of more than 30,000 skilled professionals helps clients across North America strengthen supply chain operations and pursue continuous improvement.

Industrial Relations Manager – M&S, London (Hybrid)

Lead colleague representation, consultation and union engagement at M&S, advising leaders through organisational change. Help manage employment relations risk across the UK business.

Description

  • Set and deliver M&S’s business-wide industrial relations strategy.
  • Guide colleague representation, consultation and engagement with a proactive, risk-based approach.
  • Advise BIG and build effective relationships with its representatives.
  • Bring colleague perspectives into business decisions and transformation programmes.
  • Help leaders manage organisational change, restructures and business transformation.
  • Keep consultation effective, compliant and focused on colleagues.
  • Build constructive working relationships with trade unions and employee representatives.
  • Lead consultation, negotiation and engagement when needed.
  • Advise senior stakeholders on industrial and employee relations.
  • Balance commercial priorities and colleague experience while managing risk.

Requirements

  • Experience in industrial relations, employee relations or workforce relations.
  • A record of working in large, complex organisations.
  • Experience engaging employee representative groups, works councils or recognised trade unions.
  • Strong knowledge of UK employment law.
  • Understanding of collective consultation, employee representation and industrial relations practice.
  • Confidence influencing senior leaders and earning their trust.
  • Skill in navigating complex stakeholder environments and finding practical solutions.
  • A commercially aware, resilient and collaborative approach.
  • Strong communication, negotiation and relationship-building abilities.

Benefits

  • 20% discount on M&S products and many third-party brands for you and one household member after probation.
  • Competitive holiday allowance, with the option to purchase additional leave.
  • Discretionary bonus schemes based on individual and company performance.
  • Pension and life assurance.
  • Induction and training tailored to support development from the first day.
  • Exclusive offers and savings through the M&S Choices portal.
  • Family policies covering parental, adoption and neonatal leave.
  • Round-the-clock wellbeing support, including virtual GP access and mental health services.
  • One paid volunteering day each year.
  • Hybrid working, with support teams in the office three days a week.

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