Simmons Bank
Simmons Bank
Simmons Bank is a community-focused banking and financial services institution with more than a century of experience serving customers and businesses. Its offerings include trust services, credit cards, commercial lending, and treasury management. With 200 locations and approximately 2,800 associates across six states, Simmons Bank supports personal and business financial needs while emphasizing trusted relationships, practical value, and secure money management.

Fraud Detection Specialist I - Simmons Bank, Little Rock

Monitor bank transactions and investigate suspected fraud for Simmons First National Corporation. Review alerts, deposits, cases, losses, recoveries, and emerging fraud patterns.

Description

  • Monitor customer accounts and items received by the bank for suspected fraud.
  • Investigate alerts and reports of external fraud involving ATM deposits, checks, loans, ACH, wire transfers, and branch transactions.
  • Review suspended mobile deposits and place holds, approve, void, or open cases as needed.
  • Review ATM deposits, place appropriate holds, and open cases as needed.
  • Handle deposit, check, and ACH fraud cases involving low to moderate aggregate amounts.
  • Support bank personnel and answer questions about fraudulent activity.
  • Help prepare monthly reports.
  • Track fraud and report monthly losses and recoveries.
  • Help monitor the bank’s fraud detection systems each day.
  • Analyze data to identify fraud trends and develop fraud schemes with team members.
  • Analyze large volumes of transaction data to detect potential or actual fraud.
  • Help manage incoming data flow and assign work to team members.
  • Ensure departmental documents and activities follow applicable laws, regulations, policies, and procedures.
  • Complete required compliance training.
  • Carry out other assigned duties and responsibilities.

Requirements

  • Read and understand simple instructions, brief correspondence, and memos.
  • Read and interpret procedure manuals, general business correspondence, journals, and government regulations.
  • Read, analyze, and interpret financial reports and legal documents.
  • Write business correspondence, routine reports, and procedures.
  • Respond in writing to customer complaints and communications from regulatory agencies or business community members.
  • Hold a four-year BS or BA degree from an accredited university or college.
  • Have 2–4 years of experience in an equivalent position; preferred.
  • Use Microsoft Word, Excel, PowerPoint, and Outlook.
  • Demonstrate strong time management, communication, and organizational skills.

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