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Fulfillment IQ is a supply chain technology consultancy serving eCommerce brands and enterprises. Its work spans custom fulfillment software through FIQ Tech, warehouse management system implementations, systems integrations, fulfillment audits through PPX Check, and fractional supply-chain leadership. The company combines modern technology stacks, APIs, and AI-driven automation to help clients improve post-purchase operations, warehouse efficiency, logistics processes, and long-term scalability. Its team operates across logistics, consulting, and manufacturing contexts, with hiring focused on building and delivering these technology-enabled fulfillment solutions.
Director of Sales, Mid-Market - Canada Remote
Lead customer acquisition and expansion for Fulfillment IQ’s supply-chain technology and consulting services across the Canadian mid-market. Manage the complete sales cycle spanning consulting, transformation, and implementation engagements.
Description
- Build and manage a portfolio of mid-market prospects and customers
- Create pipeline through outbound outreach, industry relationships, referrals, partners, and Fulfillment IQ-generated opportunities
- Manage opportunities from qualification and discovery through proposal, negotiation, and close
- Sell Fulfillment IQ’s supply-chain consulting, technology delivery and transformation, and implementation services
- Build relationships with leaders in supply chain, operations, fulfillment, logistics, and technology
- Collaborate with Practice Leaders and subject-matter experts to scope solutions and prepare proposals
- Find cross-selling and account-expansion opportunities across Fulfillment IQ’s practices
- Maintain disciplined pipeline management, forecasting, account planning, and CRM records
- Take part in customer meetings, conferences, partner initiatives, and industry events
- Meet annual bookings and revenue targets consistently
- Report to the Chief Strategy Officer
Requirements
- Legally authorized to work in Canada
- At least five years of B2B sales experience in supply chain or logistics, professional services, consulting, or enterprise technology
- Working knowledge of fulfillment, warehousing, WMS, OMS, WES, 3PL operations, or supply-chain technology
- Proven success selling professional services, consulting, implementation, or technology-transformation engagements
- Experience managing the full sales cycle and closing business directly
- Strong outbound prospecting and pipeline-development capabilities
- Strong discovery and consultative-selling skills
- Ability to assess operational and technology challenges and turn them into commercially viable solutions
- Experience partnering with technical, consulting, and delivery teams during sales engagements
- Strong presentation, proposal, negotiation, and relationship-building abilities
- Consistent forecasting practices and disciplined CRM management
Benefits
- Extended health and dental coverage for employees and their families
- Employee wellness programs where available
- Paid time off, sick leave, and public holidays
- Flexible leave policies aligned with local labour standards
- CPP contributions and a group retirement savings plan with employer contributions
- Employee stock options where available
- Dedicated learning and development budget supporting skills, leadership, and career growth
- Remote and hybrid work options with flexible hours based on role and client needs
- Equipment and workstation allowances, internet and business-travel reimbursements, team events, and offsites
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