Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Open
Uline is a logistics and retail company that distributes shipping, packaging, industrial, janitorial, retail, and warehouse supplies. Founded in 1980 by Liz and Dick Uihlein, the company began by serving a local need for shipping supplies and has grown to more than 9,000 employees operating through distribution centers across the United States and international locations. Its catalog includes more than 40,000 in-stock products, supporting businesses with supplies and equipment for shipping, storage, material handling, and facility operations.
Customer Service Representative - Uline, Naples, FL (Onsite)
Support Uline customers with order processing, product guidance, and account assistance. Provide shipping and product solutions through phone, email, and chat.
Description
- Process and manage customer orders
- Recommend products based on customer needs
- Resolve account inquiries with Uline's customer service technology
- Address questions about products, pricing, and shipping
- Develop customer relationships through phone, email, and chat
- Identify customer needs and suggest suitable Uline solutions
- Guide customers through Uline's website and online ordering process
- Provide prompt, courteous, customer-focused support
Requirements
- High school diploma or equivalent required
- Bachelor's degree preferred
- Strong problem-solving, listening, and communication abilities
- Previous customer service experience is advantageous
- Willingness to learn; training is provided
- Successful completion of a pre-employment hair follicle drug screening is required
- All positions are performed on-site
Benefits
- Comprehensive health insurance coverage
- 401(k) plan with a 6% employer match from the first day
- Several bonus program opportunities
- Paid holidays
- Generous paid time off
- Tuition Assistance Program for professional continuing education
- Clean, modern workplace facilities
- First-class fitness center
- Maintained walking trail
- Extensive benefits and perks
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