Executive Marketing Manager, Remote in Spain
Nuitée
Lead brand, PR, events, social, and content for Nuitée’s global hotel booking API platform. Shape the company’s growth story across travel, fintech, and technology.
Open
Westpac New Zealand provides banking and financial services for personal, business, and institutional customers across New Zealand. Its offering includes everyday accounts, credit cards, home lending, KiwiSaver and other investment products, insurance, and digital banking alongside branch-based support. The organisation also develops tailored financial solutions for customers in areas such as agribusiness, tourism, retail, and health, creating opportunities for people working across banking, technology, operations, and customer-focused teams.
Customer Service Representative – Timaru
Help Westpac customers with everyday banking, digital services and card disputes. Based at the Timaru branch, with occasional coverage at the Geraldine branch.
Description
- Welcome customers as their first point of contact
- Assist customers with accessing online banking
- Help customers resolve card disputes
- Explain applicable regulatory requirements
- Show customers how to use suitable digital tools
- Address customer questions and resolve issues during each interaction
- Cover shifts at the Geraldine branch when needed
- Make banking simpler and easier for customers
Requirements
- Experience in customer service or administration
- A strong interest in helping people
- Confidence with digital tools and the ability to guide customers in using them
- Ability to manage competing priorities calmly and focus on solutions
- Knowledge of financial services, compliance or regulated workplaces, or willingness to learn
- Strong problem-solving skills and ability to adapt to changing customer needs
- A growth mindset and interest in developing a long-term career
- Motivation to deliver good outcomes each day
- A CV and cover letter are required to apply
Benefits
- Four weeks of standard annual leave plus five wellbeing leave days
- Option to purchase up to four additional weeks of leave each year
- Banking benefits
- Insurance discounts
- Superannuation scheme
- Career development and internal skills programmes
- Recognition programmes for high-performing staff
- Generous parental leave
- Supplementary payments alongside government-paid parental leave
- School holiday subsidy
- Environmental and community care programmes
- A supportive team environment
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