Westpac New Zealand
Westpac New Zealand
5001 – 10.000 Zaposleni
LogistikaSvetovanjeZavarovanje
Westpac New Zealand zagotavlja bančne in finančne storitve fizičnim osebam, podjetjem in institucionalnim strankam po vsej Novi Zelandiji. Njegova ponudba vključuje vsakodnevne račune, kreditne kartice, stanovanjska posojila, KiwiSaver in druge naložbene produkte, zavarovanja ter digitalno bančništvo skupaj s podporo v poslovalnicah. Organizacija razvija tudi prilagojene finančne rešitve za stranke na področjih, kot so agropodjetništvo, turizem, maloprodaja in zdravstvo, ter ustvarja priložnosti za ljudi, ki delajo v bančništvu, tehnologiji, operativnih dejavnostih in ekipah, osredotočenih na stranke.

Customer Service Representative – Timaru

Help Westpac customers with everyday banking, digital services and card disputes. Based at the Timaru branch, with occasional coverage at the Geraldine branch.

Opis

  • Welcome customers as their first point of contact
  • Assist customers with accessing online banking
  • Help customers resolve card disputes
  • Explain applicable regulatory requirements
  • Show customers how to use suitable digital tools
  • Address customer questions and resolve issues during each interaction
  • Cover shifts at the Geraldine branch when needed
  • Make banking simpler and easier for customers

Zahteve

  • Experience in customer service or administration
  • A strong interest in helping people
  • Confidence with digital tools and the ability to guide customers in using them
  • Ability to manage competing priorities calmly and focus on solutions
  • Knowledge of financial services, compliance or regulated workplaces, or willingness to learn
  • Strong problem-solving skills and ability to adapt to changing customer needs
  • A growth mindset and interest in developing a long-term career
  • Motivation to deliver good outcomes each day
  • A CV and cover letter are required to apply

Ugodnosti

  • Four weeks of standard annual leave plus five wellbeing leave days
  • Option to purchase up to four additional weeks of leave each year
  • Banking benefits
  • Insurance discounts
  • Superannuation scheme
  • Career development and internal skills programmes
  • Recognition programmes for high-performing staff
  • Generous parental leave
  • Supplementary payments alongside government-paid parental leave
  • School holiday subsidy
  • Environmental and community care programmes
  • A supportive team environment

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