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Westpac New Zealand
Westpac New Zealand
5001 – 10 000 Darbinieki
ApdrošināšanaKonsultācijasLoģistika
Westpac New Zealand sniedz banku un finanšu pakalpojumus privātpersonām, uzņēmumiem un institucionālajiem klientiem visā Jaunzēlandē. Piedāvājumā ietilpst ikdienas norēķinu konti, kredītkartes, mājokļu kreditēšana, KiwiSaver un citi ieguldījumu produkti, apdrošināšana un digitālā banku apkalpošana līdzās atbalstam filiālēs. Organizācija izstrādā arī pielāgotus finanšu risinājumus klientiem tādās jomās kā lauksaimniecības uzņēmējdarbība, tūrisms, mazumtirdzniecība un veselības aprūpe, radot iespējas strādāt banku, tehnoloģiju, operāciju un uz klientiem orientētās komandās.
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Vakances uzņēmumā

Customer Service Representative – Timaru

Help Westpac customers with everyday banking, digital services and card disputes. Based at the Timaru branch, with occasional coverage at the Geraldine branch.

NZJaunzēlandeKlātienēPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Welcome customers as their first point of contact
  • Assist customers with accessing online banking
  • Help customers resolve card disputes
  • Explain applicable regulatory requirements
  • Show customers how to use suitable digital tools
  • Address customer questions and resolve issues during each interaction
  • Cover shifts at the Geraldine branch when needed
  • Make banking simpler and easier for customers

Prasības

  • Experience in customer service or administration
  • A strong interest in helping people
  • Confidence with digital tools and the ability to guide customers in using them
  • Ability to manage competing priorities calmly and focus on solutions
  • Knowledge of financial services, compliance or regulated workplaces, or willingness to learn
  • Strong problem-solving skills and ability to adapt to changing customer needs
  • A growth mindset and interest in developing a long-term career
  • Motivation to deliver good outcomes each day
  • A CV and cover letter are required to apply

Priekšrocības

  • Four weeks of standard annual leave plus five wellbeing leave days
  • Option to purchase up to four additional weeks of leave each year
  • Banking benefits
  • Insurance discounts
  • Superannuation scheme
  • Career development and internal skills programmes
  • Recognition programmes for high-performing staff
  • Generous parental leave
  • Supplementary payments alongside government-paid parental leave
  • School holiday subsidy
  • Environmental and community care programmes
  • A supportive team environment

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