
Customer Support Supervisor
InfoJobsLead customer support teams for an HR outsourcing company, overseeing Zendesk operations, employee development, service metrics, and productivity goals.

Ness Digital Engineering ir globāls digitālās inženierijas un tehnoloģiju pakalpojumu uzņēmums, kas palīdz organizācijām modernizēt tehnoloģiju vidi, izstrādāt mākoņdatošanas platformas un nodrošināt datu, mākslīgā intelekta un programmatūras produktus. Uzņēmums, kas dibināts 1999. gadā, konsultācijās balstītā pakalpojumu sniegšanas modelī apvieno vairāk nekā 25 gadu inženierijas pieredzi un koncentrējas uz tehnoloģisko risinājumu izveidi un darbības nodrošināšanu.
Uzņēmuma darbība ietver mākoņtehnoloģijas, datus, mākslīgo intelektu un uzņēmumu darba plūsmu automatizāciju, ko atbalsta ar mākslīgo intelektu darbināmā inženierijas platforma ATONIS. Ness sadarbojas ar tādiem pakalpojumu sniedzējiem kā AWS, Microsoft Azure, Google Cloud, Snowflake, Databricks, Confluent un Salesforce, apkalpojot organizācijas finanšu pakalpojumu, ražošanas un transporta, mediju un izklaides, mazumtirdzniecības, privātā kapitāla un veselības aprūpes nozarē.

Lead customer support teams for an HR outsourcing company, overseeing Zendesk operations, employee development, service metrics, and productivity goals.

Support Canadian health insurance providers and members through a federal contact center, resolving inquiries remotely in English and French.

Provide remote customer support for Carrefour Marketplace in Brazil, handling requests and promoting financial products by phone. The role combines service and sales, with performance targets.

Retain high-value Austrian-market merchants by resolving KYC documentation gaps and supporting accounts through phone and email. Help protect merchant revenue while maintaining compliance.

Manage customer relationships, product adoption, retention, and renewals for Verily’s clinical trial management platform. Support healthcare and clinical research customers remotely across the United States.

Assist clients with account, platform, and complaint enquiries for an international FX and CFD broker. The role is remote from Japan and involves email, phone, and CRM support.

Lead strategic account success, retention, and growth for Vatica Health and Cozeva. Connect risk adjustment and quality solutions to enterprise healthcare priorities and measurable outcomes.

Support CargoSprint’s digital cargo platform and VIP customers by resolving production issues and coordinating with engineering teams. Use customer insights and performance data to improve cargo systems, service processes, and client relationships.

Deliver first-line IT support to SEB employees in 20 countries as part of the Digital Workplace team in Vilnius.

Develop and optimize reinforcement learning policies for 42dot’s autonomous-driving models. Build self-play simulations, scenario rollouts, and safety evaluations to improve driving performance.