Remote
Remote
1,001 – 5,000 Employees
B2BHR TechSaaS
Remote is a global HR technology and B2B SaaS company that helps organizations employ and pay people across borders. Its platform brings together Employer of Record, global payroll, Contractor of Record, contractor management, PEO, relocation, benefits, and compliance services for startups, mid-market businesses, and enterprises. Remote operates its employment infrastructure with in-house legal, payroll, and compliance teams, and supports integrations through REST APIs, webhooks, a CLI, and MCP connections for AI agents. The company’s platform is SOC 2 Type II and ISO 27001 certified, serving teams building distributed workforces worldwide.

Client Relations Specialist – Remote in Idaho

Support clients remotely by resolving inquiries, coordinating services, and providing clear, timely follow-up. Build trusted relationships while helping maintain a consistent client experience.

Description

  • Handle client questions through virtual communication
  • Develop constructive, professional client relationships
  • Clarify client needs and collect relevant information
  • Deliver accurate and helpful responses
  • Investigate solutions and applicable resources
  • Organize and coordinate requested services
  • Share updates in a clear, timely manner
  • Maintain thorough records of client interactions
  • Monitor commitments and outstanding follow-ups
  • Assist with resolving routine client issues
  • Contribute to reliable, client-focused support

Requirements

  • Demonstrated ability to build strong client relationships
  • Excellent written and verbal communication skills
  • A consistently customer-focused approach
  • Effective listening and practical problem-solving abilities
  • Strong organization and task management skills
  • Careful attention to detail
  • Basic proficiency with computers
  • Confidence using online communication platforms
  • Reliable, professional work habits
  • Previous client-relations experience is helpful but not required

Benefits

  • Work remotely while supporting clients through virtual channels
  • Arrange your availability around existing responsibilities
  • Receive training on client-relations processes and systems
  • Access ongoing guidance and educational resources
  • Strengthen communication and relationship-management capabilities
  • Help clients receive attentive, dependable support

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