CHEP
CHEP
CHEP operates in supply chain management, providing pooled wooden and plastic pallets and containers for automotive, food and beverage, retail, and related logistics networks. Its circular pooling model keeps these assets in circulation through reuse and recycling, helping customers coordinate the movement of goods while reducing material waste. CHEP supports this work through a broad network of service centers and logistics partnerships serving companies across global supply chains.

Business Development Manager – Benelux (Hybrid, Netherlands)

Drive commercial growth for CHEP’s sustainable pallet-sharing services across Benelux. Manage strategic customers, sales opportunities, negotiations, and supply-chain value initiatives.

Description

  • Manage and strengthen customer relationships across an assigned portfolio, acting as the primary contact for questions, issue resolution, and satisfaction
  • Find expansion opportunities and develop new leads to grow revenue through portfolio growth and pricing improvements
  • Partner with Sales, Operations, Category Management, and other cross-functional teams to shape strategic plans
  • Lead business reviews, coordinate tenders, and negotiate commercial contracts
  • Track account performance through key metrics and customer feedback, including NPS
  • Coordinate the annual audit process, maintain compliance with CHEP policies, and recover unpaid equipment fees
  • Lead projects that lower transport costs and increase supply-chain efficiency
  • Help customers adopt and integrate sustainability initiatives
  • Manage a customer portfolio focused on growth, satisfaction, and durable relationships
  • Own commercial relationships with national and multinational-account customers offering significant growth potential across Benelux
  • Prioritize the sales funnel and pursue opportunities that support Benelux growth
  • Use project-management practices and the M/H buyer journey to secure new business
  • Assess and, where appropriate, involve the business implementation team in complex or large-scale conversions
  • Present CHEP’s sustainability and digital advantages in competitive situations
  • Protect existing revenue and profitability
  • Contribute to value-funnel programs, supply-chain cost improvements, and associated customer cases
  • Support escalations involving Account Management, analyst and audit teams, and customer-experience topics

Requirements

  • Preferably bring at least three years of experience selling services to large organizations with complex decision-making structures
  • Maintain an existing client portfolio and senior-level relationships in Benelux’s FMCG sector
  • Demonstrate a consistent record of achieving demanding sales targets
  • Show evidence of contributing to business strategy
  • Deliver presentations confidently and effectively
  • Apply strong negotiation capabilities
  • Bring a results-focused approach and the ability to influence stakeholders
  • Use Microsoft Office applications, including Word, Excel, and PowerPoint, proficiently
  • Be comfortable with CRM systems, Salesforce, and numerical analysis
  • Hold a Category B driving licence
  • Have a bachelor’s or master’s degree
  • Be fluent in English and Dutch

Benefits

  • Representation allowance, excluding lunch vouchers
  • Home-office allowance
  • Company car with fuel card or a car allowance
  • Bonus plan
  • Laptop
  • Mobile phone and subscription
  • 27 days of annual leave
  • 40-hour work week
  • Holiday allowance and 13th-month payment
  • Mandatory participation in the pension fund
  • Option to join global WIA insurance for additional sick-leave coverage
  • Hybrid work model

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