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Hanger, Inc.
Hanger, Inc.
5,001 – 10,000 Employees
ConsultingHealthcareManufacturing
Hanger, Inc. is a healthcare company specializing in orthotic and prosthetic care, services, and solutions. Founded in 1861, it combines clinical research and innovation with patient-focused service through a nationwide network of 925 care clinics. Its approximately 6,400 employees support care for around one million patients each year, contributing to the company’s mission of helping people move forward.
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Bilingual-Preferred Patient Access Coordinator – Hanger, Tucson, AZ (Onsite)

Manage patient intake, payments, scheduling, and records for Hanger’s orthotic and prosthetic clinics. Support patients, referral sources, and clinic teams onsite in Tucson.

USUnited StatesAZArizonaOn-siteFull-timeMiddleSeniorEnglish RequiredBilingual

Description

  • Welcome arriving patients, explain wait times, and respond to front-desk questions.
  • Verify and update patient demographic and insurance information during check-in.
  • Process walk-in registrations.
  • Collect deductibles, copayments, co-insurance, and other patient payments.
  • Arrange follow-up visits for casting and measuring, delivery, and prosthetic care plans.
  • Connect patients with clinic services, experience programs, support groups, and other resources.
  • Work with Revenue Cycle Management to secure required patient information.
  • Maintain complete and accurate electronic health records for every patient.

Requirements

  • High school diploma or an equivalent combination of education and experience is required.
  • Less than one year of customer service, administrative, or related experience is required.
  • Receptionist experience or familiarity with medical front-office procedures is preferred.
  • Must hold or qualify to obtain a valid driver’s license and maintain a driving record that meets Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Strong interpersonal, telephone, oral, and written communication skills are required.
  • Accurate typing speed of at least 30 words per minute is required.
  • Ability to work with individuals with disabilities.
  • Knowledge of the Alpha filing system.
  • Knowledge of medical reimbursement and terminology, along with front-office receptionist duties, is preferred.
  • Computer proficiency, including Windows-based software and email.
  • Ability to operate required office equipment, including fax machines, calculators, postage machines, and copiers.
  • A good fit based on the Talent Sorter assessment is preferred; Hanger will administer the assessment during the selection process.

Benefits

  • Competitive compensation packages
  • Eight paid national holidays plus four additional floating holidays
  • Paid time off covering vacation and sick leave
  • Medical, dental, and vision coverage
  • 401(k) savings and retirement plan
  • Paid parental bonding leave for new parents
  • Employee referral bonus program
  • Mentorship opportunities for mentors and mentees

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