OdontoPrev
OdontoPrev
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
OdontoPrev is a Brazilian healthcare company specializing in dental health insurance and preventive oral care. It provides dental plans for individuals and businesses, coordinates care through a nationwide network of affiliated dentists and clinics, and supports access to routine and specialized treatments through provider-network management and prevention programs.

Administrative Assistant, Corporate Dental Plans (Hybrid, Barueri)

Administrative Assistant at OdontoPrev, a leading dental plan provider. Support back-office service, client retention, and corporate contract management.

Description

  • Support back-office administration for B2B dental plan contracts serving groups of 3 to 199 members
  • Manage retention and negotiations with corporate clients by addressing inquiries, cancellation requests, and proposals to preserve contracts
  • Process requests for member additions, removals, plan changes, customer-data updates, and invoice generation
  • Log and monitor requests in internal systems, maintaining accurate records and adherence to procedures and service-level agreements
  • Identify opportunities to improve customer service processes and operational workflows
  • Demonstrate initiative, precision, professionalism, and a customer-focused approach in all interactions

Requirements

  • High school completion is required
  • Enrollment in a college program is considered an advantage
  • Prior experience in administrative or customer-service back-office work, retention, or negotiation is expected; healthcare, insurance, or dental-plan experience is advantageous
  • Basic proficiency with computer systems, spreadsheets, and email is required
  • Strong organizational skills, attention to detail, and the ability to collaborate effectively are important
  • Clear written communication, negotiation ability, and a proactive working style are required
  • Consistent delivery against deadlines and a commitment to high-quality customer service are expected

Benefits

  • Medical and dental coverage
  • Access to the Espaço Saúde on-site medical clinic
  • Psychological and nutritional support through OrienteMe
  • Wellhub fitness allowance
  • Newborn layette allowance and pregnancy support program
  • Childcare assistance subject to the applicable union agreement
  • Bradesco/Alelo benefits club
  • SESC membership
  • Paid birthday day off
  • Extended paternity leave
  • Half-day leave on children's birthdays
  • Private pension plan
  • OdontoPlural diversity program
  • Vida Leve quality-of-life program
  • Employee recognition programs
  • Profit-sharing through PPR
  • Life insurance
  • Corporate university and education partnerships
  • Meal and/or food allowance
  • Transportation allowance

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