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Vital Research is a social science research and evaluation firm that helps organizations understand the impact of their programs and use evidence to support positive change. Its community-driven work spans aging and disability services, education, health, and other community services, using culturally responsive methods to include diverse perspectives and inform improvements to quality of life and equal opportunity. The company provides research, evaluation, and insight services to organizations seeking to assess outcomes and strengthen their work.
Bilingual Field Interviewer, English and Spanish
Conduct confidential video and in-person surveys for Vital Research’s evaluation of Arizona state-supported services. Responsibilities include participant outreach, scheduling, data collection, and accurate response recording.
Description
- Reach out to listed participants to schedule and complete surveys
- Conduct confidential surveys by video or in person, according to each participant’s preference
- Complete an average of one survey per day or five per week
- Use company-provided technology and follow established procedures
- Record participant responses accurately and protect their confidentiality
- Communicate with participants in a professional, respectful manner
- Show empathy and cultural awareness when interacting with participants
- Keep the research team informed of project questions and updates
- Use the provided translation service when needed
- Set your schedule and complete assignments within project expectations
Requirements
- Speak English and Spanish fluently and conduct interviews in both languages
- Have experience conducting interviews, surveys, or research
- Have experience supporting older adults, people with disabilities, or other underserved groups through social services, community outreach, or related work
- Communicate clearly and build trust and rapport
- Be comfortable interviewing participants by video and in person
- Be organized and attentive to detail
- Be comfortable using tablets, mobile apps, and digital tools
- Work independently and manage time effectively
- Have reliable transportation and access to a personal vehicle for in-person interviews
- Follow project procedures and deadlines
- Commit to completing at least five surveys per week
Benefits
- Flexible, project-based work
- Set your own schedule and decide when and how to conduct assigned interviews
- Company-provided tablet and software
- Training provided before interviewing participants
- Receive $50 for completing pre-training modules
- Receive $300 for completing mandatory virtual training on November 3–5, 2026
- Eligible contractors receive $50 for completing required post-training knowledge and skills assessments
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