SurveyMonkey
SurveyMonkey
1,001 – 5,000 Employees
B2BSaaS
SurveyMonkey builds online survey and form software that helps organizations gather and interpret feedback. Its platform combines survey templates, AI-assisted creation, a global respondent panel, analytics, and integrations for work ranging from customer and employee feedback to market research and event registration. SurveyMonkey serves organizations worldwide with tools for running both everyday surveys and large-scale enterprise research programs.

Senior Engineering Manager

Lead engineering delivery, reliability, and teams at SurveyMonkey, a business survey and forms platform. Balance product development with production support, system maintenance, and technical debt reduction.

Description

  • Lead product delivery, agile execution, and sprint planning across teams
  • Balance feature development with system maintenance, technology migrations, and technical debt reduction
  • Serve as the primary engineering partner to Customer Operations, Customer Success, TSE, SecOps, Platform, and Product teams
  • Set priorities and explain technical trade-offs
  • Maintain platform health, uptime, performance, vulnerability patches, dependency updates, and SLA compliance
  • Review high-risk code and guide architecture decisions
  • Oversee production support, triage, incident response, on-call rotations, and root-cause analysis
  • Hire, manage, coach, and retain engineers across multiple product teams
  • Build a strong engineering culture and promote high productivity
  • Report to the Engineering Director

Requirements

  • Bring 10–12 years of software engineering experience
  • Have 3 or more years managing engineering teams responsible for production software that generates revenue across concurrent product lines
  • Have led system maintenance, infrastructure or framework upgrades, dependency management, legacy system support, production incident response, and on-call operations
  • Offer strong full-stack experience with PHP, Python, Java, Node.js, relational and non-relational databases, cloud infrastructure, and CI/CD pipelines
  • Have hands-on experience with AI and generative AI tools, such as coding assistants, automated code review, and testing tools
  • Show that you can partner with Product Management to sequence capabilities and manage competing cross-functional demands
  • Be willing to work from SurveyMonkey’s Bengaluru office one day per week

Benefits

  • Flexible hybrid work environment
  • CHOICE Fund programs supporting employees at work and in life
  • Career development opportunities
  • Inclusive workplace
  • Disability accommodations
  • Programs for global teams and offices
  • Transparency about AI-assisted hiring

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