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Coface
Coface
1,001 – 5,000 Employees
H1B Visa SponsorFinanceInsurance
Coface is a global finance and insurance company specializing in trade credit risk management. Since 1948, it has combined industry expertise with technology to help businesses assess commercial risk, protect against customer non-payment, and make more informed decisions across international markets. Its services include credit insurance, debt collection, and business information, supporting approximately 100,000 clients in around 200 markets through an international organization of more than 1,000 employees.
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Account Manager, Business Information Services

Manage and expand Coface’s business information services portfolio through renewals, upselling, and cross-selling. Help corporate customers with contracts, service adoption, and analytical reporting.

ECEcuadorRemoteFull-timeMiddleSeniorEnglish RequiredAccount ManagerSales

Description

  • Grow service value across the assigned client portfolio in line with company targets
  • Lead renewal proposals and negotiations within established pricing and renewal policies
  • Identify and develop upselling and cross-selling opportunities to increase contract value
  • Manage customer accounts through welcome meetings, regular visits, calls, and renewal or expansion activities
  • Answer contract-related questions, clarify terms and procedures, and represent customer interests within Coface
  • Monitor customers’ use of purchased services and support improvements in adoption
  • Maintain relevant CRM applications with accurate account information
  • Deliver reports and portfolio insights as needed
  • Create presentations, charts, and analytical reports to support account management activities

Requirements

  • At least six years of experience in a comparable role within the financial or business information sector
  • A certificate or degree in finance, management, or a related field is beneficial
  • Strong business judgment and commercial awareness
  • Solid understanding of financial services and corporate customer needs
  • Excellent communication, negotiation, and interpersonal abilities
  • Comfort working effectively with stakeholders at all levels across the region
  • Customer-focused approach centered on developing lasting relationships
  • Professional proficiency in written and spoken English
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel

Benefits

  • Opportunities for local and international career development within a global company
  • Supportive culture that values initiative, learning from mistakes, and celebrating achievements
  • Hybrid working arrangements
  • Flexible morning scheduling
  • Medical subscription
  • Lunch tickets
  • Christmas and Easter gift tickets
  • Vacation tickets
  • Bookster access
  • Speexx learning opportunities
  • Ongoing professional training and courses

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