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Vodafone Partner Account Manager – Telecommunications Sales (Midrand)
Drive telecommunications revenue through business partners in Vodafone’s Midrand-based account management role. Manage partner relationships, sales pipelines, forecasts, customer opportunities, and channel performance.
विवरण
- Drive partner-channel objectives virtually while coordinating with internal and external stakeholders
- Expand and protect the assigned customer base through relationship and opportunity management
- Protect and increase revenue generated through assigned partner distribution channels
- Deliver annual sales, revenue, inflow, growth, and profitability targets
- Identify and develop Vodacom Business opportunities with product, architecture, commercial, and pre-sales teams
- Build effective working relationships with assigned business partners
- Retain existing revenue and advise clients as a trusted partner
- Advance channel objectives throughout the partner portfolio
- Strengthen partner relationships to generate new value and commercial opportunities
- Contribute to sales planning and track execution
- Create contact strategies that support sales targets
- Monitor partner and store performance
- Build and qualify partner-led prospect pipelines and guide opportunities through closing
- Take ownership of escalated partner and customer complaints
- Assist finance and credit control teams with overdue accounts and payment recovery
- Ensure products and services meet customer requirements and objectives
- Coordinate communication among partners, key customers, and internal teams
- Resolve partner and customer concerns and complaints
- Report progress on monthly and quarterly initiatives
- Produce weekly and monthly run-rate and demand-management reports
- Analyze sales performance across assigned partner and store portfolios
- Support annual sales strategy and budget development
- Create progress and forecast reports using key account metrics
- Forecast and monitor key account performance indicators
- Recommend sales-growth actions based on trends, gaps, and opportunities
आवश्यकताएँ
- Matric certificate
- A diploma or degree is advantageous
- At least three years of sales and service experience in telecommunications, ICT, or a related technology environment
- Experience managing partner channels or distribution networks
- Strong knowledge of indirect sales models and partner ecosystems
- Strong knowledge of fixed and cloud technologies, networks, related markets, and sales
- Ability to establish and develop business relationships
- Experience selling solutions to enterprise customers
- Demonstrated success managing business partners and generating sales through partner channels
- Deep understanding of customer businesses, markets, industries, decision-makers, and influencers
- Ability to align customer objectives and strategies with relevant Vodacom Business propositions
- Demonstrated success managing multi-industry sales and delivering profitable revenue growth
लाभ
- Incentive programs and competitive benefits packages
- Retirement fund benefits
- Risk-related benefits
- Medical aid benefits
- Cell phone and data benefits
- Discounts on fibre connections
- Exclusive employee discounts through partner companies