Merchandising Admin Assistant at Space NK
Space NK
Support purchase orders, trade reporting and stock analysis for Space NK’s beauty retail business. Coordinate deliveries, testers and new product launches.
खोलें
Expleo Group एक वैश्विक इंजीनियरिंग, प्रौद्योगिकी और परामर्श साझेदार है, जो संगठनों को अपने संचालन में बदलाव लाने, जटिल उत्पाद विकसित करने तथा विनिर्माण और गुणवत्ता प्रक्रियाओं में सुधार करने में सहायता करता है। इसका कार्य परामर्श, रक्षा और लॉजिस्टिक्स के क्षेत्रों तक फैला है, जिसमें कृत्रिम बुद्धिमत्ता, डिजिटल रूपांतरण और साइबर सुरक्षा जैसी क्षमताएँ शामिल हैं। 1966 में स्थापित Expleo, 29 देशों में काम कर रहे 18,000 विशेषज्ञों की टीम के साथ पांच दशकों से अधिक के अनुभव को जोड़कर नवाचार और परिचालन प्रदर्शन को समर्थन देता है।
Ukrainian Technical Support Specialist, Bucharest (Hybrid)
Provide automotive technical support in Ukrainian for Expleo in Bucharest, resolving and tracking cases, escalating complex issues, and keeping support documentation up to date.
विवरण
- Assess support requests and recommend solutions using the available information and technical knowledge.
- Escalate unresolved Level 1 cases to the appropriate technical team under established procedures.
- Track support requests from receipt through resolution and closure.
- Notify the manager promptly about incidents identified while handling requests.
- Cover colleagues’ support requests during absences to help maintain business continuity.
- Translate support requests and other documents when asked by the manager.
- Follow internal procedures and work instructions.
- Consider warranty costs when handling requests and recommend part replacement where appropriate.
- Suggest additions or updates to knowledge base entries and databases.
- Follow the client’s quality management system requirements.
आवश्यकताएँ
- A technical university degree, preferably in automotive, mechanical, electrical, or electronics engineering.
- Fluent German.
- Intermediate to advanced English.
- Strong interest in the automotive industry.
लाभ
- Benefits platform.
- Holiday voucher.
- Private medical insurance.
- Performance bonus.
- Easter and Christmas bonuses.
- Employee referral bonus.
- Bookster subscription.
- Work-from-home options, depending on the project.
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