Stryker
Stryker
Stryker एक वैश्विक चिकित्सा प्रौद्योगिकी कंपनी है, जो स्वास्थ्य सेवा क्षेत्र के लिए रोगी देखभाल और नैदानिक संचालन को समर्थन देने वाले उत्पाद उपलब्ध कराती है। इसके उत्पाद पोर्टफोलियो में ऑर्थोपेडिक इम्प्लांट, सर्जिकल उपकरण और अस्पतालों में उपयोग होने वाले उपकरण शामिल हैं। कंपनी अमेरिका, एशिया प्रशांत, यूरोप तथा मध्य पूर्व और अफ्रीका में काम करती है और विभिन्न बाजारों के लिए स्वास्थ्य सेवा समाधान विकसित एवं उपलब्ध कराती है। इसका ध्यान रोगियों के बेहतर परिणामों और स्वास्थ्य सेवा की दक्षता बढ़ाने पर केंद्रित है।

Technical Support Specialist at Stryker (Hybrid, Portage, MI)

Stryker is hiring a hybrid Technical Support Specialist in Portage, Michigan to resolve medical technology product and service issues. The role includes case documentation, service trend analysis, field support, and customer experience improvement.

विवरण

  • Provide prompt, professional technical support by phone and email
  • Troubleshoot product and service problems alongside field representatives
  • Record service requests, technical findings, and customer interactions
  • Keep service records and related documentation aligned with customer agreements and company standards
  • Use software systems and technical resources to retrieve product information, manage cases, and resolve issues
  • Review service metrics and trends, then recommend ways to improve performance and customer experience
  • Support continuous improvement through root cause analysis, problem-solving, and process enhancement
  • Develop cross-functional relationships and contribute to team initiatives
  • Complete required product training and certifications
  • Advance Stryker’s quality standards and commitment to customer satisfaction

आवश्यकताएँ

  • At least three years of professional customer support and/or technical support experience
  • High school diploma or GED equivalent
  • Availability to work flexible hours when required by business needs
  • Associate’s or bachelor’s degree preferred
  • Three or more years of experience in technical support, equipment service, repair, or a related technical discipline preferred
  • Practical experience with hand tools, power tools, and other technical equipment
  • Ability to accurately document service work, technical findings, and customer interactions
  • Proficiency with computer systems, software applications, and technical documentation tools
  • French or Spanish fluency is a plus
  • Ability to travel up to 10%

लाभ

  • Hybrid work arrangement
  • Monday through Friday schedule
  • Overtime availability based on business needs
  • Product training and certification opportunities
  • Equal opportunity employment

संबंधित नौकरियाँ

Emerson

Junior Accounts Payable Specialist

Emerson

Process vendor invoices and reconciliations for Emerson, supporting invoice checks, dispute resolution, reporting, and month-end close. The role is based in the Philippines with a hybrid work arrangement.

खोलें
Kyndryl

Senior Payroll Lead at Kyndryl — Bangalore, Hybrid

Kyndryl

Lead accurate, compliant payroll operations for Kyndryl’s global technology services business. Manage vendors, audits, pay policy interpretation, automation, and regulatory compliance.

खोलें
Pesseti Consultoria

Mid-Level Accounts Payable and Receivable Analyst

Pesseti Consultoria

Manage accounts payable and receivable for a São Paulo finance operation. Handle bank reconciliations, review financial documents, and support financial controls.

खोलें
Molecule AG

Senior Product Designer, Germany (Remote)

Molecule AG

Lead product design for Molecule’s web and mobile tools supporting decentralized science. Build the design system, prototype new workflows, and guide implementation across the product team.

खोलें
Delegate CX

Junior Web and Graphic Designer (Remote, Philippines)

Delegate CX
11 – 50 कर्मचारी
उद्यमपरामर्शभर्ती

Create branded graphics, website and e-commerce assets, and presentations for Delegate CX, a BPO supporting U.S. businesses. This home-based role includes Shopify and Sage website work.

खोलें
GHD

Maritime Design Manager and Technical Director

GHD

Lead maritime infrastructure design and delivery at GHD, guiding multidisciplinary teams and technical outcomes. The role combines project leadership, client relationships and growth across Australian and international work.

खोलें
ShyftLabs

Manhattan WMOS Engineer

ShyftLabs

Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.

खोलें
NVIDIA

Senior Circuit Timing Engineer, NVIDIA (Remote, California)

NVIDIA

Design NVIDIA processor circuits for hardware security, adaptive clocking, and power management. Lead timing signoff and transistor-level analysis, and apply AI/ML methods to silicon design.

खोलें
DEME Group

Project Engineer Intern

DEME Group

Support DEME’s marine, civil, environmental, and infrastructure projects by helping coordinate field operations, planning, calculations, reporting, and technical assessments.

खोलें
DXC Technology

Senior Azure Container Engineer

DXC Technology

Build secure AKS platforms for a major Australian government agency, managing Kubernetes, infrastructure as code, CI/CD, security and observability at DXC Technology.

खोलें