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The Cigna Group
The Cigna Group
बीमास्वास्थ्य सेवा
The Cigna Group एक वैश्विक स्वास्थ्य सेवा और बीमा कंपनी है, जो व्यक्तियों, परिवारों, नियोक्ताओं, दलालों, स्वास्थ्य सेवा प्रदाताओं और मेडिकेयर लाभार्थियों को सेवाएँ प्रदान करती है। इसके प्रस्तावों में चिकित्सा, दंत चिकित्सा, फार्मेसी, व्यवहारिक स्वास्थ्य, पूरक कवरेज, नियोक्ता-प्रायोजित योजनाएँ, व्यक्तिगत और पारिवारिक बीमा, मेडिकेयर तथा 200 से अधिक देशों में अंतरराष्ट्रीय स्वास्थ्य बीमा शामिल हैं। कंपनी myCigna के माध्यम से टेलीहेल्थ और दावों के प्रबंधन जैसी डिजिटल सदस्य सेवाएँ भी प्रदान करती है। इसके उत्पाद परिचालन सहायक कंपनियों और क्षेत्रीय सहयोगी संस्थाओं के माध्यम से उपलब्ध कराए जाते हैं।
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कंपनी की नौकरियाँ

Senior Enrollment and Billing Supervisor

Lead Evernorth’s healthcare billing and accounts receivable teams, with responsibility for invoicing accuracy and collections. Oversee staff development, escalations, and billing modernization initiatives.

USसंयुक्त राज्य
$62,400 – $1,04,000 / वर्ष
रिमोटपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीबिलिंग विशेषज्ञ

विवरण

  • Lead and develop Billing Analysts and Billing Representatives through supervision, coaching, and guidance.
  • Set performance expectations and establish accountability measures.
  • Hold discussions on coaching, performance, and career development.
  • Build employee engagement, teamwork, and a culture of continuous improvement.
  • Oversee onboarding and training for new employees.
  • Ensure the team understands billing systems, procedures, and client requirements.
  • Assess skill gaps and put development plans in place.
  • Arrange cross-training to support flexible operations and business continuity.
  • Keep training resources, job aids, and standard operating procedures current.
  • Prepare the workforce for new products, systems, and billing modernization work.
  • Ensure invoices are accurate and issued on time.
  • Track accounts receivable aging, collection results, and unpaid balances.
  • Address billing discrepancies and payment application problems.
  • Handle escalated client concerns and operational issues.
  • Contribute to departmental financial and operational objectives.
  • Track accounts receivable, invoice accuracy, collections, escalations, productivity, service, training, and readiness measures.
  • Provide leadership with operational and financial reports.
  • Surface risks and trends, and identify improvement opportunities.
  • Advance operational efficiency and service quality initiatives.
  • Help implement new systems, tools, and workflows.
  • Guide adoption and workforce readiness for billing modernization and transformation initiatives.
  • Work with Operations, Client Services, Finance, Eligibility, Claims, and Implementation teams.

आवश्यकताएँ

  • Background in billing, accounts receivable, revenue operations, healthcare administration, or a related operational field.
  • Previous experience supervising, leading, or serving as a team lead.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Experience using operational metrics and preparing reports.
  • Strong communication and stakeholder management skills.
  • Healthcare payer, enrollment, eligibility, billing, or revenue cycle experience is preferred.
  • Experience guiding organizational change or system implementations is preferred.
  • Experience developing, coaching, and training employees is preferred.
  • For remote work, a home cable broadband or fiber optic connection with speeds of at least 10 Mbps download and 5 Mbps upload.

लाभ

  • Eligible to participate in an annual bonus plan.
  • Medical coverage.
  • Vision coverage.
  • Dental coverage.
  • Well-being and behavioral health programs.
  • 401(k) plan.
  • Company-paid life insurance.
  • Tuition reimbursement.
  • At least 18 days of paid time off each year.
  • Paid holidays.
  • Leaves of absence.
  • Remote work arrangement.
  • Home internet must use cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload.

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