Bupa
Bupa
Bupa एक वैश्विक स्वास्थ्य सेवा कंपनी है, जो स्वास्थ्य बीमा, सदस्यता योजनाओं, निजी स्वास्थ्य सेवाओं, दंत चिकित्सा सेवाओं और देखभाल गृहों के माध्यम से व्यक्तियों, परिवारों, व्यवसायों और देखभाल गृहों के निवासियों की सेवा करती है। ब्रिटेन में इसकी सेवाओं में लचीली बीमा योजनाएँ, जरूरत के अनुसार भुगतान करके जीपी से परामर्श, लक्षित स्वास्थ्य जाँच और Bupa Dental Care के माध्यम से दंत उपचार शामिल हैं। Bupa मानसिक स्वास्थ्य के क्षेत्र में भी सहायता प्रदान करती है और ऑनलाइन व्यावहारिक स्वास्थ्य जानकारी व संसाधन प्रकाशित करती है। बड़े अंतरराष्ट्रीय कार्यबल और व्यापक स्वास्थ्य सेवा संचालन के साथ, Bupa बीमा, नैदानिक सेवाओं, देखभाल, प्रौद्योगिकी और कॉर्पोरेट कार्यों में विभिन्न पेशेवर अवसर प्रदान करती है।

Reception Administrator

Welcome customers and manage appointments, records, payments and enquiries at Bupa’s Guildford health centre. Provide administrative support to clinical teams and help deliver a smooth customer experience.

विवरण

  • Welcome customers and provide a professional, friendly experience from arrival to departure.
  • Handle incoming calls, emails and customer enquiries.
  • Administer appointments and bookings, including changes and cancellations in clinic systems.
  • Prepare customer documents and keep records accurate and up to date.
  • Process payments, invoices, credit notes and related financial administration.
  • Manage customer reports, results, correspondence and follow-ups within agreed timescales.
  • Keep reception and waiting areas clean, safe and welcoming.
  • Work with clinical colleagues to support customers and deliver excellent service.
  • Help maintain quality and compliance standards, support audits and follow health and safety procedures.

आवश्यकताएँ

  • Experience in customer service, reception or administration.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Excellent organisation and the ability to prioritise in a busy setting.
  • Good IT skills, including experience with Microsoft Office.
  • Accuracy and close attention to detail.
  • Ability to work independently and collaboratively.
  • GCSE-level education or equivalent.
  • Medical terminology knowledge is an advantage but not essential.
  • Availability to work Monday to Friday, with occasional Saturdays potentially required.
  • Availability for flexible rotating shifts: 7:00 am–3:30 pm or 9:00 am–5:30 pm.

लाभ

  • 25 days of annual leave, rising with length of service, with the option to buy or sell leave.
  • Bupa health insurance provided as a benefit in kind.
  • Enhanced pension plan and life insurance.
  • Access to health and wellbeing initiatives and benefits.
  • A guaranteed interview for disabled applicants who meet the minimum criteria.
  • Reasonable adjustments throughout the recruitment process.

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